Note: Activity Logs are available on the Enterprise plan only.
Activity Logs help you track what happened in your workspace, who made a change, and when it happened. This is especially useful for auditing team activity, investigating unexpected changes, and keeping visibility across campaigns, contacts, and settings.
By the end of this tutorial, you’ll know how to open Activity Logs, search for specific user actions, and interpret activity entries and timestamps to investigate changes in your workspace.
Why this matters
When multiple teammates work in the same workspace, it can be hard to understand who updated a campaign, changed a message, added leads, or deleted records. Activity Logs give Enterprise teams a clear audit trail so you can review actions quickly and stay in control.
Prerequisites
You should already have access to a lemlist workspace on the Enterprise plan.
You should already be able to access Settings for your workspace.
How Activity Logs work
The Activity Logs page lists workspace actions in chronological order. Each entry shows:
The user who performed the action
The action they performed
The affected item, such as a lead, campaign, or task
The time when the change happened
Phase 1: Open Activity Logs
Open your workspace settings.
From the main app, click your profile avatar in the lower-left corner, then select Settings. This is where workspace-level controls and audit tools are located.
Go to Logs.
In the left sidebar of Settings, select Logs. The User activities view opens automatically, where you can review recent actions across the workspace. This is your main audit view for investigating changes.
Phase 2: Search for a specific activity
Use the search bar to filter activity.
At the top of the Logs page, enter a keyword in Search in user activities.... You can search by user name, campaign name, lead name, or other visible terms from the activity entries. This is the fastest way to narrow down a large activity history.
What to search for
A teammate’s name to review their recent actions
A campaign name to investigate campaign edits
A lead or contact name to see related actions
Keywords like created, deleted, added, or changed
Phase 3: Read and interpret log entries
Review the activity description.
Each row describes exactly what happened, such as marking a task as done, creating a campaign, changing a message, or deleting contacts. Use these entries to understand both the type of action and the object it affected.
Check when the action happened.
The Modified column shows a relative time like 6 minutes ago. Hover over the timestamp to see the precise time in UTC and your local time, which is helpful when coordinating across time zones or confirming the exact moment of a change.
What you can use Activity Logs for
Audit workspace changes: See who updated campaigns, leads, tasks, or settings.
Investigate issues: Confirm when a contact was deleted, a message was edited, or a sender was added.
Improve team accountability: Keep a transparent history of important workspace activity.
Support internal reviews: Use timestamps and user names to reconstruct what happened.
Practical example
Imagine a campaign message suddenly looks different from the version your team approved. Instead of guessing what changed, you can open Logs, search for the campaign name, and review entries such as Changed the message or Changed the subject. From there, you can identify the teammate who made the update and the exact time it happened.
This is also useful if leads were added manually, duplicates were removed, or contacts were deleted. Activity Logs help you quickly trace those actions without asking every teammate for context.
Best practices
Use specific search terms like campaign names for faster results.
Check exact timestamps when reviewing actions across different time zones.
Review logs regularly if multiple teammates manage campaigns in the same workspace.
Use logs as a first step before escalating an internal issue.
Troubleshooting and common questions
Issue: I can’t see the Logs section
Root cause: Your workspace may not be on the Enterprise plan, or you may not have the right access level.
Fix:
Confirm your workspace is on the Enterprise plan.
Check with your workspace admin if your permissions are limited.
Issue: I can’t find the activity I’m looking for
Root cause: The search term may be too broad or different from the wording used in the log entry.
Fix:
Search by user name, campaign name, or lead name.
Try action words like created, changed, added, or deleted.
Review the list manually if the event happened very recently.
Issue: The time shown doesn’t match what I expected
Root cause: The main list shows relative time, while your team may be comparing times in different time zones.
Fix:
Hover over the timestamp in the Modified column.
Compare the UTC time and local time shown in the tooltip.