When you go on holiday, your campaigns keep sending. If a lead replies while you're away, they get your out-of-office message and the conversation can go cold.

With Pause all sending, you set a start date and an end date. Every campaign where you are a sender stops sending for that window.

Open User Sender Settings.

In User Sender Settings, find the Pause all sending section, below the email, LinkedIn, and phone sections. Turn the toggle on.

Set a start date and an end date, then click Save.

✅ Verify: Pause all sending is on and shows your start and end dates.

Every campaign where you are a sender stops sending between the start date and the end date you set.

You're away for two weeks. Before you leave, turn on Pause all sending with your first and last day off, and click Save. During those two weeks, the campaigns where you are the sender don't send, so leads don't receive new messages while your inbox answers with an out-of-office reply.

Issue: A campaign where I'm the sender is still sending during my holiday.

Root cause: The pause is off, the dates weren't saved, or the dates don't cover today.

Fix:

If you want to stop only one campaign, see Pause a campaign.

If you want campaigns to skip bank holidays, see How to set up a campaign sending schedule.

If you want to stop one lead, see How to pause and resume a lead in a campaign.