TL;DR
Workspace admins can open Settings, go to Billing & Users, switch to the Users tab, and open a teammate’s settings to manage their sending email addresses directly.
To connect your own personal email account, use your individual account settings instead; connecting it from team-level settings prompts you to purchase additional workspace capacity.
Who Should Use This
Admins managing teammate sending email addresses
Agencies onboarding new team members who need sending addresses connected for outreach
Operations managers standardizing which sending inboxes are available for teammates
Admins who need to review or update a teammate’s sending setup from one place
If you're not an Admin or don't manage team settings, skip this.
Key Concept: What You Can Manage
From a teammate’s settings panel, admins can open Sending settings and manage that teammate’s sending email addresses.
Account settings let you manage your own sending accounts, while the team view lets admins view and manage team members’ sending accounts in one place; the top section is for viewing and changing your own settings.
Connected sending email addresses: View which email addresses are connected for the teammate, check their provider and status, and add another email address if slots are available.
Sending accounts stay attached to the user who connected them.
This helps admins manage sending setup without needing to sign in as the teammate.
An account shows no provider in settings if it has not yet connected a sending email address.
Why This Matters
Managing teammate sending settings from Settings saves time and keeps your workspace organized. Instead of asking teammates to configure their own connected inboxes, admins can review and manage sending email addresses directly from the admin side.
This is especially useful when onboarding new users, auditing sending setup, or verifying which inboxes are active for a teammate.
Step-by-Step Guide
Click your profile in the bottom-left corner, then select Settings.
To set a teammate’s custom link, go to Team settings > Billing & Users > Users, open their settings, paste their lemcal booking link in the Custom link field, and save.
In Settings, click Billing & Users, open the Users tab, find the teammate you want to manage, then click the settings icon on their row.
You can adjust the daily sending limit for the email address in Account settings under Sending limits using the +/- controls.
In the teammate panel, go to Sending settings in the team settings area, then click Connect account on the teammate's row to add a sending address.
In Sending settings, a team admin can switch a teammate’s mailbox off for the current team only, stopping sending there without disconnecting it from their other teams. A team admin can also disconnect another member’s mailbox or LinkedIn account from the team’s sending settings.
How You'll Know It Worked
✓ The teammate’s Sending email addresses section is visible in their settings.
✓ You can connect a new sending address from the Connect email address button.
✓ Existing sending addresses, when present, appear in the same section.
Deleting a user’s email directly automatically reassigns it to someone else on the remaining team.
Troubleshooting
Issue: I can't find Settings or Billing & Users.
Root cause: You may not have Admin permissions.
Fix: Only Admins can manage teammate settings. Contact your workspace Admin if you need access.
Only team admins can pause or resume a teammate’s sending; non-admins can’t edit a teammate’s holidays.
Issue: I don't see the Users tab.
Root cause: Your role may not allow user management.
Fix: Confirm you are an Admin and that you opened Billing & Users from Settings.
Issue: I don't see the teammate settings icon.
Root cause: You may be in the wrong tab or lack permission to manage users.
Fix: Open the Users tab and confirm you're viewing the correct teammate row.
Issue: I don't see any connected sending email addresses.
Root cause: The teammate may not have connected any inboxes yet.
Fix: Open Sending settings and use Connect email address to add one if slots are available.
If a mailbox is already connected as a sender in another team, remove it from that team before connecting it as a sender in a new workspace.
Issue: I opened Sending settings, but I still can't see the email options.
Root cause: The Email section may be collapsed.
Fix: Expand the Email section inside Sending settings to view and manage sending email addresses.
When disconnecting a mailbox or LinkedIn account that is active in other teams, lemlist warns how many other teams are affected but does not name them; confirming the warning disconnects the account across all teams.