Heeey lemlisters!

We decided to make some changes and those changes are coming with the next lemlist release. 🎉

What is the main thing that you should know about? Seat access 💺

If you are wondering what is that, no worries - we covered it all 🤓

Before - Seats were used computed based on the email provider connected - so, if you had one email provider connected, that means that you were taking one seat, and you could not connect more providers than the number of seats in your plan.

Now - you can invite as many users to your team as you want and connect their email providers, and seats can be assigned to any user on the team. Seats will control who can access lemlist and who will be able to send campaigns.

The seat system is very useful to manage team users and their access, permitting to re-affect seats from one user to another. It is especially useful for big teams or agencies. For example, regarding the agency feature ( where you have the option to have a supervisor) - a supervisor will just not use a seat in his client’ teams and thus save a seat price, but still will be able to connect his email provider (and use a seat) in another private team for his own use and campaigns.

What impact will this change make on your account? 🤔

Seats will be automatically pre-affected to users so nothing special will be done for teams. If your plan runs out of seats, however, then you can still invite people to your team but no seat will be affected to them.

Here is how you can activate a seat for each user: ▶️

You need to go to the "Settings" of your lemlist account - choose "User" to who you want to give seat access - go to the "User" section of that user, and then activate it under "Seat access".

Based on the seats, users will be locked from accessing the section they do not have the right to see:

  • if your billing is not ok, you have only access to billing and users' settings

  • if you are not a supervisor, if you have no seat, you have only access to billing and users settings, and you can not edit or start a campaign

  • If you're a supervisor (admin of an agency), you have access to everything.

    • If you have no seat, you can edit campaigns, but not start them if you are the sender.

    • The sender of the campaign (one of your clients) must have a seat to start them.

If you have any questions, do not hesitate to reach out to the support team ❤️

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