Everything you do with a domain after buying it is in one place in lemlist: Settings → Buy domains & emails, then Settings on the domain’s row.

That panel opens the inboxes, copies and regenerates their passwords, reassigns an address to a teammate, cancels an email plan or the domain renewal, and holds the DNS zone.

Step 1. Open lemlist Settings, click Buy domains & emails under Team settings, find the domain in the list and click Settings on its row.

The panel that opens is headed with the domain name and a Configured badge, and holds three sections: Email Addresses, DNS Zone and Other settings. Everything below is in there.

Step 2. Expand Email Addresses. Each address shows its status, who it is Assign tod, and an Actions column. Click the … menu on the address you want.

The menu holds exactly three actions:

Buy more emails at the top of the same section adds another address on this domain.

✅ Verify: Open inbox loads the mailbox.

Allow about 10 to 15 minutes.

Step 3. Collect the mailbox credentials: the email address, its password from the … menu, and the SMTP and IMAP server and port. Other settings is where lemlist keeps the domain’s credentials.

Step 4. In your email client, add the account. In Gmail that is Settings → Accounts and Import → Add another email address. Paste the details and save.

✅ Verify: the client fetches mail from the mailbox, and a test send arrives.

Step 5. Expand Other settings and look under Billing.

Both take effect at the end of the current billing cycle, and neither refunds what has already been charged.

✅ Verify: the Billing block shows the plan cancelled, or auto-renew off.

DNS Zone lists every record on the domain, with a form above it to add one. SPF, DKIM, MX and the tracking CNAME are all set up when the domain is bought.

lemlist warns above the table: editing this section without knowing what you are doing, or without being asked to by support, can stop the domain and its emails working. URL Redirections, further down Other settings, sends a subdomain to a URL you choose.

The SMTP or IMAP details are wrong or incomplete.
​Fix: re-check the server addresses and both ports, and confirm the email address and password are the complete values you copied.
​

It was copied with a stray space, or it has since been regenerated.
​Fix: copy it again from the … menu and check for spaces at either end. If it still fails, click Regenerate login password and use the new one, updating it in every client.
​

The domain was not bought through lemlist, or your account cannot manage it.
​Fix: confirm the domain appears under Buy domains & emails. On a team, ask an Admin whether you have access.
​

A cancellation applies from the end of the current billing cycle.
​Fix: check the renewal date in the Billing block. The final charge for the cycle you are in still applies and is not refunded.