Skip to main content

How to create a Buying Intent signal agent in lemlist

Buying Intent helps you spot companies that are actively researching topics related to your product or service. In lemlist, this signal is powered by Bombora data through Explorium and works at the company level, so you can identify early research activity before a buyer reaches out directly.

By the end of this tutorial, you’ll know how to create a Buying Intent signal agent, choose the right intent topics, define the companies you want to monitor, and launch the workflow with the right expectations around billing, updates, and limitations.


Why this matters

Buying Intent is useful when you want to reach companies while they are still evaluating solutions. Unlike signals based on hiring, funding, or job changes, this one is based on what companies are researching now, which can help you prioritize earlier-stage opportunities and time your outreach more effectively.


Prerequisites

  • You should already know how to access Signal agents in lemlist.

  • You should already have a clear idea of your ideal customer profile and the topics buyers research before purchasing.

  • If you want to monitor a list or CSV-based segment, you should already have that company data prepared.


Core lesson: Create your Buying Intent workflow

Phase 1: Start a new signal agent

  1. Go to Signal agents from the left sidebar, then click Create signal agent. This opens the signal builder, where you can choose the type of signal you want to monitor.

    Signal agents page with Create signal agent button highlighted
  2. In the signal selection step, open the Buyer intent category and choose Bombora Buying intent. This tells lemlist you want to detect companies researching relevant topics, rather than track contact-level or event-based signals.

    Create signal agent window showing Bombora Buying intent option

Phase 2: Configure the signal

  1. Enter an agent name and wait for topic suggestions to load. lemlist can generate suggestions based on your AI context center, which can help you start from topics already related to your positioning.

    Configure your signal step showing agent name field and topic suggestion loading area
  2. Add your intent topics. These topics come from Bombora’s fixed taxonomy, so you select from available suggestions instead of typing completely free-form keywords. For best detection quality, add at least 10–12 relevant topics. The more relevant topics you include, the better lemlist can measure whether a company is actively researching your category.

    Bombora Buying intent configuration showing selected intent topics

How to choose good topics

  • Choose topics tied to your product category, buying problems, and common evaluation terms.

  • Include adjacent research themes, not just your exact product name.

  • Avoid topics that are too broad, unrelated, or overly niche.

Best practice: Start with a wider but still relevant topic set, then refine based on the companies and themes you see in the results.

Phase 3: Define which companies to monitor

  1. Choose the scope of companies to monitor. You can use:

    • All segments to scan broadly

    • Company list to monitor an existing list in lemlist

    • Specific segment to monitor companies from a CSV-based segment

    This step matters because Buying Intent only becomes useful when matched against the companies you actually care about.

    Scope step showing All segments, Company list, and Specific segment options
  2. Set your identification limit using the slider or preset values. This controls the maximum number of signals identified within your configured limit and helps you manage credit usage. Each successfully identified Buying Intent signal costs 100 credits, so this step is important for budgeting.

    Identification limit slider showing daily signal cap and estimated credit usage

Scope filters you may have available

  • Company exclusions

  • Location inclusions or exclusions

  • Industry inclusions or exclusions

  • Company size inclusions or exclusions

Phase 4: Review and deploy

  1. Review your summary before deployment. Confirm your selected topics, billing model, processing settings, and scope, then click Deploy agent. This final review is your chance to make sure the workflow matches both your targeting strategy and your expected credit usage.

    Summary step showing Bombora Buying intent settings and Deploy agent button

How Buying Intent works after launch

Once your signal agent is live, lemlist checks your selected company scope against Bombora intent data on a weekly basis. When a company shows increased research activity on your chosen topics, lemlist creates a company-level signal you can review in the signal side panel.

Buying Intent signals can include:

  • Intent level: In-Depth Research, Active Research, or Early Research

  • Topic count: how many of your selected topics are showing intent

  • Intent topics

  • Composite score for each topic

  • Date stamp for the Bombora data week

  • Company details such as name, website, industry, employee count, location, and LinkedIn URL when available


How intent levels and scores work

Buying Intent scores come from Bombora, not from lemlist directly. They are based on how frequently and deeply people from a company are consuming content related to the selected topics.

The score is useful for understanding relative research intensity, but the exact scoring formula is managed by Bombora and is not fully transparent. Treat it as a directional buying signal, not as a guaranteed purchase prediction.


Practical application

Example: If you sell sales engagement software, you might select topics such as sales engagement, outbound sales, lead nurturing, sales automation, CRM, and lead generation. Then you could monitor a target account list of SaaS companies in a specific employee range.

When a company from that list starts surging on multiple related topics, you can:

  • Review the company-level signal

  • Check which topics are showing intent

  • Find or enrich the right contacts at that company

  • Start outreach with messaging aligned to the topics they appear to be researching

Try it yourself checklist

  • Name the signal agent clearly

  • Add at least 10–12 relevant topics

  • Choose the right company scope

  • Set an identification cap that fits your budget

  • Prepare a follow-up workflow for contact discovery or enrichment after a company is detected


Important limitations to know

  • Buying Intent detects companies, not individual contacts.

  • Data is refreshed weekly, so results are not real-time.

  • Scores come from Bombora and are not fully transparent.

  • Topics must be selected from Bombora’s taxonomy.

  • lemlist may exclude companies that already triggered a Buying Intent signal recently, typically for around one month, to reduce duplicates.

  • Buying Intent signal details are visible in lemlist, but may not sync automatically to CRM company properties.


Billing

Buying Intent is billed at success. You are charged when a company-level signal is successfully identified.

  • 100 credits per identified signal

  • Charges apply only when a match is found


Troubleshooting and common pitfalls

Issue: I’m not seeing many results

  • Root cause: Your topic set may be too narrow, or your monitored company scope may be too restrictive.

  • Fix:

    • Add more relevant topics until you have at least 10–12

    • Review whether your company list or segment is too small

    • Check again after the next weekly refresh

Issue: Results did not appear immediately

  • Root cause: Buying Intent is not real-time.

  • Fix:

    • Wait for the next weekly data refresh

    • Confirm your topics and scope are correctly configured

Issue: I want to push Buying Intent companies directly into a campaign

  • Root cause: Buying Intent is a company-level signal, not a contact-level one.

  • Fix:

    • Use the detected company as your research starting point

    • Find or enrich relevant contacts from that company first

    • Then add those contacts to your campaign

Issue: Buying Intent fields aren’t syncing to my CRM properties

  • Root cause: Buying Intent signal details may not currently sync to CRM-syncable custom fields.

  • Fix:

    • Review your current CRM sync setup

    • Use manual workflows if you need the data in your CRM today

    • Check product updates for future sync support


Summary

Buying Intent helps you detect companies researching topics related to your business. To get the best results, create a focused but broad enough topic set, monitor the right company segment, and set a signal cap that fits your budget. Keep in mind that it is a weekly, company-level signal, billed at 100 credits per identified company, and best used as an early signal for timely outreach.

Did this answer your question?