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How to change or delete your credit card

Delete/update your payment details on lemlist

TL;DR

Go to Settings, open Billing & Users, switch to the Billing Info tab, then click the pen icon in Payment methods to update your card. If needed, click the pen icon in Billing information to update your billing address separately. Takes 2–3 minutes.


Who Should Use This

  • Users updating their payment method

  • Anyone with an expired credit card

  • Teams switching to a different company card

  • Users who need to update their billing address or VAT details


Why This Matters

Keeping your payment information current helps prevent service interruptions. If your card expires or gets declined, lemlist may pause your subscription until payment succeeds.

Updating your billing details also keeps invoices and company information accurate for your team.


How to Update Your Credit Card or Billing Information

  1. Click your profile picture in the bottom-left corner, then select Settings

    Open the profile menu and select Settings

  2. In team settings, open Billing & Users, switch to the Billing Info tab, then click the pen icon in the Payment methods section

    Open Billing and Users, go to the Billing Info tab, and click the edit icon in Payment methods

  3. In the Payment method window, enter your new card number, expiration date, security code, and country, then click Update to save the new card

    Enter new card details in the Payment method window

  4. If you also need to update your billing address or VAT details, click the pen icon in the Billing information section

    Click the edit icon in Billing information

  5. Update your billing information, then click Update to save your changes

    Update the billing information form and save changes

Important: If you need to remove a saved card, this is only possible after your subscription has been cancelled and the cancellation period has ended.

Once saved, your new payment method and billing information will be used for future invoices and subscription charges.

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