TL;DR
If you’re unsure whether your lemlist campaign is running, first make sure you’ve launched your leads. Then check that the campaign status changes to In progress. After that, open Performance to review Next activities, and use the Outreach queue to confirm upcoming steps are scheduled.
Symptoms
Your campaign shows no activity even though you expected it to start.
Your leads are still sitting in To launch.
The campaign does not show In progress.
Performance or Outreach queue do not show any upcoming or executed actions.
Environment
This fix applies to any active or scheduled campaign in lemlist, including multichannel sequences. You need Campaign access (owner or member) to view statuses and activity. Make sure you’ve connected your sending account and that your daily sending limits are not reached.
Step‑by‑Step Fix
Launch your leads
Open your campaign and go to the Launch step.
In the To launch tab, select the lead(s) you want to start.
Click Launch for 1 lead (or the equivalent launch button for your selected leads).
✅ Verify: The lead is no longer waiting in To launch and begins moving through the sequence.
Confirm the campaign status is running
At the top of the campaign, check the campaign status.
When the campaign is active, it should display In progress.
✅ Verify: If the status shows In progress, the campaign has started running.
Open Performance and review upcoming activity
Open the campaign’s Performance tab.
In Next activities, review the upcoming scheduled steps for your leads.
✅ Verify: If you see upcoming actions listed here, your campaign is active and future steps are already queued.
Check the Outreach queue
From your dashboard, open Outreach queue.
Look for your leads’ scheduled actions in the queue, such as waiting conditions or upcoming sends.
✅ Verify: If campaign activities appear in the queue, lemlist has scheduled the next steps successfully.
Confirm It’s Fixed
✓ Your lead has been launched from the To launch tab.
✓ The campaign status shows In progress.
✓ In Performance, Next activities shows upcoming scheduled steps.
✓ The Outreach queue shows queued campaign actions.
Why It Happens / Prevent This
Most often, this happens because the leads were never launched or the campaign has not yet started processing them. Campaigns also respect daily sending limits, schedules, and account capacity, so some actions may appear later in the queue instead of happening instantly. To avoid confusion, launch leads directly from the Launch step, confirm the campaign shows In progress, and check Performance or Outreach queue for scheduled actions.
Alternatives
If you need a campaign-level view, use Performance to check what is scheduled next.
If you need a broader account-wide view, use the Outreach queue to see all queued activities.
If your campaign is still not running after launch, double-check your sending schedule, connected sender, and daily sending capacity.