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Why We No Longer Support TLSv1.0 and TLSv1.1
Updated over 3 months ago

If you're receiving an error message regarding TLS, it's likely because your server doesn't support TLSv1.2. Our system no longer supports TLSv1.0 or TLSv1.1, as these protocols are outdated and no longer provide sufficient security.

What You Can Do:
Contact your IT department to upgrade your system, or switch to a more reputable provider such as G Suite, Outlook, or Office 365.

What is TLS?

Transport Layer Security (TLS) is a cryptographic protocol that ensures secure communication over the internet. It encrypts data between servers and browsers, enabling secure transmission of sensitive information like passwords, credit card details, and personal data. TLS is crucial for web browsing, e-commerce, online banking, and more.

The Evolution of TLS

TLS has gone through several versions to address security weaknesses and improve performance:

  • TLS 1.0 (1999): Introduced to replace SSL, it fixed many vulnerabilities in earlier protocols.

  • TLS 1.1 (2006): Brought additional security improvements.

  • TLS 1.2 (2008): The current standard, offering significant security enhancements over previous versions.

  • TLS 1.3 (2018): Introduced further encryption improvements and performance optimizations.

Why Are TLSv1.0 and TLSv1.1 No Longer Supported?

These older TLS protocols have known vulnerabilities that make them susceptible to attacks. For example, they use weak cryptographic algorithms that could allow attackers to intercept and decrypt sensitive data. As a result, many services, including ours, have discontinued support for TLSv1.0 and TLSv1.1 in favor of TLSv1.2 and higher, which offer much stronger protection.

Microsoft’s TLS Announcement

As of August 1, 2023, Microsoft announced that support for TLS 1.0 and TLS 1.1 will be removed from future versions of Windows. This means that organizations relying on older TLS versions must upgrade to ensure compatibility with future Windows updates.

Microsoft has long recommended upgrading to TLS 1.2 or higher, encouraging services to complete their transitions by the end of 2020. By Q2 2023, systems should have fully adopted TLS 1.2 to avoid disruptions.

What You Need to Do

If your system still relies on TLSv1.0 or TLSv1.1, it’s essential to upgrade as soon as possible to ensure secure and uninterrupted service. Most modern web servers already support TLSv1.2, so transitioning should be straightforward. For internal systems that may still use older versions, now is the time to migrate and avoid future security and compatibility issues.

Stay Secure

With cyber threats becoming more sophisticated, using the latest security protocols like TLSv1.2 or higher is vital to protecting your data. Upgrading ensures that your services remain secure and accessible to all users in the future.

If you have any questions about upgrading to TLSv1.2, feel free to reach out to our security experts for assistance.

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