Learning Objective
By the end of this guide, you'll know how to upload a GIF from your computer into an email step in your campaign.
Why This Matters
GIFs can help your emails feel more dynamic and eye-catching, making it easier to stand out in crowded inboxes.
Prerequisites
Before adding a GIF:
You're editing an email step in your campaign sequence
Your GIF is ready and saved on your computer
Your file is in
.gifformat
How to Upload a GIF from Your Computer
Step 1: Open your email step
In your campaign sequence, open the Email step where you want to add the GIF.
Step 2: Insert the GIF
At the bottom of the message editor, click + Add, select Insert Image, then upload your GIF by dragging it into the upload area or clicking the box to browse your computer.
Step 3: Confirm the GIF appears in your message
Once uploaded, the GIF will appear directly inside the email body.
Troubleshooting
Issue: GIF doesn't animate
Fix: Some email clients, such as certain versions of Outlook, may not support animated GIFs. Make sure the first frame is meaningful on its own.
Issue: GIF doesn't upload
Fix: Make sure the file is saved as a .gif and try uploading it again.
Issue: GIF looks too large in the email
Fix: Resize the GIF on your computer before uploading it, then reinsert it into the email.
Best Practices
💡 Keep it relevant: Use GIFs that support your message.
💡 Don't overdo it: One GIF per email is usually enough.
💡 Send yourself a test: Preview the email to check how the GIF appears before launch.