Hey lemlisters! 👋
Struggling with duplicate leads in your campaigns? Don’t worry! With lemlist’s flexible import options, you can easily manage how duplicates are handled, ensuring your campaigns stay streamlined and clutter-free. Let’s dive into the available settings to help you make the most of this feature.
How to Manage Duplicates During Lead Import
When importing leads into your "Lead List," you’ll have the option to choose how duplicates are managed. This happens during the third stage of the import process.
Here’s a quick overview of the available options:
1. "Do not import leads already in this campaign"
This setting ensures that lemlist checks if the lead you're trying to import already exists in the current campaign. If a duplicate is found, it will not be imported. This is perfect for keeping your campaign clean and focused.
2. "Do not import leads already in this campaign + other campaigns"
Taking it one step further, this option prevents importing leads already present in the current campaign and across all other campaigns. This includes campaigns created by your team members, ensuring there’s no overlap or redundancy.
Why It Matters
Selecting the right duplicate setting helps:
Streamline your campaigns by avoiding unnecessary clutter.
Enhance recipient engagement by ensuring each lead receives a unique and personalised experience.
Maintain organised campaigns for better tracking and analysis.
Video Tutorial
To make things even easier, we’ve created a quick video tutorial walking you through the process. Watch the video below:
FAQs on Lead Import
Why do deleted leads keep reappearing in campaigns?
Deleted leads reappear if the CRM import refreshes and re-imports them from the source list. Remove unwanted leads from the CRM's source list or change the source criteria to stop this behaviour.
How do I ensure new leads are added to my campaign?
New leads added to your CRM's filter or list will only sync automatically during periodic refreshes or after campaign actions trigger their addition. Ensure your CRM integration is active and settings are correctly configured.

