TL;DR
Add seats to lemlist and lemwarm separately from Plans & Billing. Open Plans & Billing, click Manage plan for each product, adjust the seat count, and confirm. You pay only the prorated difference until your next billing cycle. Adding seats to both products requires two separate upgrades. Takes 5 minutes.
Who Should Use This
Team admins growing their outreach team
Agencies onboarding new clients or team members
Businesses scaling up cold email operations
Anyone needing additional seats for lemlist, lemwarm, or both
Why This Matters
Adding seats lets you bring more team members into your outreach efforts without disrupting existing campaigns. Understanding the correct upgrade process prevents billing surprises and ensures seats are added to the right products.
lemlist and lemwarm operate as separate products with independent seat counts. If you need seats for both, you must add them separately to avoid double charges or prorating issues.
How to Add Seats to lemlist
Click your profile (bottom-left), then select Plans & Billing
Under the lemlist section, click Manage plan
Adjust the seat count using the + / - buttons or by entering the number directly
Click Update
How to Add Seats to lemwarm
Click your profile (bottom-left), then select Plans & Billing
then under the lemwarm section, click Manage plan
Adjust the seat count using the + / - buttons or by entering the number directly, then click Update
Understanding Billing
Immediate prorated charge: When you add seats, you're charged only the difference for the remaining time in your current billing cycle.
Next billing cycle: You'll pay the full price for all seats when your subscription renews.
Important: If you upgrade lemlist and lemwarm at different times, both will charge immediately and prorate separately. To avoid confusion, add seats to both products in the same session.