Credits are your gateway to unlocking the full potential of lemlist, acting as a virtual currency that powers essential features to supercharge your user experience. Let’s break it down into bite-sized, friendly pieces! 😊
⁉️ What Are Credits?
Credits are a flexible currency within lemlist that grant you access to various tools and functionalities. Here's how they work:
Access Tools: Use credits to unlock features like email finding, LinkedIn enrichment, and more.
Currency Equivalent: Think of credits as the fuel for performing key actions on the platform.- Pay-As-You-Go Model: Credits are only deducted when actionable and verified data is found, ensuring efficient usage.
🏆 How Do Credits Work?
Credits are your backstage pass to lemlist’s powerful features:
Feature Utilization: Unlock specific functionalities to streamline your workflow.
Credit Consumption: Each action consumes a set number of credits based on complexity.
Resource Management: Manage your credits wisely to get the most out of your tasks.
🥳 What Can You Do with Credits?
✨ Feature Breakdown:
Email Finder & Verifier (5 credits): Combines locating and verifying email addresses efficiently. Only pay for leads verified as deliverable or risky.
LinkedIn Enrichment (1 credit): Add valuable LinkedIn data to your leads and find the LinkedIn URL for those that are missing it.
Phone Number Finder (20 credits): You’ll be able to locate phone numbers using credits!
Phone calling credits (1 minute = 4 credits): You can use the lemlist in-app calling feature to do cold calling.
AI variables generation (1 credit per request): You can use lemlist credits to generate AI Variables
💳 Quick Access & Billing
Managing credits is simple:
Click "buy more credits" or navigate to the Credits section in billing.
View credit usage and remaining balance.
Purchase extra credits via predefined packages or a custom amount.
Additional credits can be purchased at $0.1 per credit.
Note: Only team admins can purchase credits.
Here you can:
View credit usage and remaining balance.
Purchase extra credits via predefined packages or a custom amount.
✨ Pro Tip: Extra credits roll over indefinitely until used! 🛠️🎯
Troubleshooting Credit Issues:
Running Out of Credits: Top up your credits to resume enrichment processes, which don’t auto-resume.
Bulk Enrichment: Start with smaller batches to estimate credit usage effectively.
📜 Credits Rules & Policies
Here are the key policies to remember:
Team-Wide Usage: Credits are shared across the team.
Free Credit Allocations:
Free Trial: 500 credits (one-time only)
Email Pro Plan: 1000 credit per seat, per month
Multichannel Expert Plan: 1500 credits per seat, per month
No Rollover for Free Credits: Free credits reset each month, but purchased credits carry over.
Priority Spending: Free credits are used before purchased credits.
Cancellation Policy: Extra credits remain even after cancelling your subscription.
Calling Credits: Users on the Multichannel Expert plan will get 100 calling minutes, equivalent to 400 calling credits per month.
🎯 Summary
Credits are the cornerstone of your Lemlist experience, enabling you to:
Perform actions like email finding, enrichment, and verification.
Access AI-powered campaigns and features.
Manage your resources efficiently with rollover options for purchased credits.- Start campaigns with smaller data sets to analyse credit consumption.
Ensure actionable results by considering the costs of different enrichment actions.
Encourage admins to purchase credits promptly when needed.




