Credits are your gateway to unlocking the full potential of lemlist, acting as a virtual currency that powers essential features to supercharge your user experience. Letโs break it down into bite-sized, friendly pieces! ๐
โ๏ธ What Are Credits?
Credits are a flexible currency within lemlist that grant you access to various tools and functionalities. Here's how they work:
Access Tools: Use credits to unlock features like email finding, LinkedIn enrichment, and more.
Currency Equivalent: Think of credits as the fuel for performing key actions on the platform.- Pay-As-You-Go Model: Credits are only deducted when actionable and verified data is found, ensuring efficient usage.
๐ How Do Credits Work?
Credits are your backstage pass to lemlistโs powerful features:
Feature Utilization: Unlock specific functionalities to streamline your workflow.
Credit Consumption: Each action consumes a set number of credits based on complexity.
Resource Management: Manage your credits wisely to get the most out of your tasks.
๐ฅณ What Can You Do with Credits?
โจ Feature Breakdown:
Email Finder & Verifier (5 credits): Combines locating and verifying email addresses efficiently. Only pay for leads verified as deliverable or risky.
LinkedIn Enrichment (2 credits): Add valuable LinkedIn data to your leads and find the LinkedIn URL for those that are missing it.
Phone Number Finder (20 credits): Youโll be able to locate phone numbers using credits!
Phone calling credits (1 minute = 4 credits): You can use the lemlist in-app calling feature to do cold calling.
AI variables generation (1 credit per request): You can use lemlist credits to generate AI Variables
๐ณ Quick Access & Billing
Managing credits is simple:
Click "buy more credits" or navigate to the Credits section in billing.
View credit usage and remaining balance.
Purchase extra credits via predefined packages or a custom amount.
Additional credits can be purchased at $0.1 per credit.
Note: Only team admins can purchase credits.
Here you can:
View credit usage and remaining balance.
Purchase extra credits via predefined packages or a custom amount.
โจ Pro Tip: Extra credits roll over indefinitely until used! ๐ ๏ธ๐ฏ
Troubleshooting Credit Issues:
Running Out of Credits: Top up your credits to resume enrichment processes, which donโt auto-resume.
Bulk Enrichment: Start with smaller batches to estimate credit usage effectively.
๐ Credits Rules & Policies
Here are the key policies to remember:
Team-Wide Usage: Credits are shared across the team.
Free Credit Allocations:
Free Trial: 500 credits (one-time only)
Email Pro Plan: 1000 credit per seat, per month
Multichannel Expert Plan: 1500 credits per seat, per month
No Rollover for Free Credits: Free credits reset each month, but purchased credits carry over.
Priority Spending: Free credits are used before purchased credits.
Cancellation Policy: Extra credits remain even after cancelling your subscription.
Calling Credits: Users on the Multichannel Expert plan will get 100 calling minutes, equivalent to 400 calling credits per month.
๐ฏ Summary
Credits are the cornerstone of your Lemlist experience, enabling you to:
Perform actions like email finding, enrichment, and verification.
Access AI-powered campaigns and features.
Manage your resources efficiently with rollover options for purchased credits.- Start campaigns with smaller data sets to analyse credit consumption.
Ensure actionable results by considering the costs of different enrichment actions.
Encourage admins to purchase credits promptly when needed.




