Learning Objective
By the end of this tutorial, you’ll know how to use message templates and AI-powered suggestions inside your LinkedIn inbox so you can write, reuse, and respond to messages faster without leaving the conversation.
Why This Matters
SDRs spend a big part of their day in Gmail and LinkedIn, but LinkedIn’s inbox isn’t built for high-volume outreach. Using templates and AI suggestions directly in LinkedIn reduces manual work (like copy-pasting from docs) and helps you keep replies consistent and on-brand.
Prerequisites
You should already have:
• The Chrome extension installed
• Access to LinkedIn messages in your browser
Core Lesson — Step-by-Step Workflow
Phase 1: Update and open LinkedIn messaging
1. Update your Chrome extension to the latest version so the AI-powered messaging and template features are available.
2. Open LinkedIn in Chrome and go to your LinkedIn inbox (Messaging) to work inside an active conversation.
Phase 2: Use message templates inside a chat
1. In a LinkedIn conversation, open your templates from the extension experience inside the chat.
2. Select a template to insert it directly into the message composer.
3. Adjust any details (like personalization) before sending.
Phase 3: Generate AI suggestions for replies or cold messages
1. In the same LinkedIn conversation, use the AI suggestion option to generate a response (for an ongoing chat) or a draft message (for outbound outreach).
2. Review the suggested copy, edit for accuracy and tone, then send.
Practical Application / Real-Life Example
Use templates for your most common moments (first outreach, follow-up, “bump,” objection handling), then use AI suggestions to tailor the wording to the specific thread so you can respond quickly without sounding repetitive.
Troubleshooting & Pitfalls
Issue: You don’t see templates or AI suggestions in LinkedIn messages
Root cause: The extension isn’t updated or isn’t active on LinkedIn
Fix:
• Update the extension to the latest version
• Refresh LinkedIn and reopen the message thread
Issue: AI output doesn’t match your voice or context
Root cause: The suggestion is a starting draft, not a final send
Fix:
• Edit the draft to match your tone and add any required specifics
• Save improved versions as templates for future reuse