TL;DR
Access purchased email accounts from lemlist’s Domains area in Settings. From there, you can open the inbox, copy the login password, regenerate the password, and use SMTP/IMAP details to connect the inbox to external clients like Gmail. Expect ~10–15 minutes to set up external access.
Who Should Use This
Users who purchased domains and email accounts through lemlist
Teams needing to access purchased emails outside of lemlist
Anyone configuring email forwarding to Gmail or Outlook
Admins managing multiple email accounts for team members
Why This Matters
Accessing your purchased email accounts lets you manage communications beyond lemlist campaigns. You can check replies in your preferred email client, forward emails to existing accounts, or set up team members with direct inbox access.
Understanding how to retrieve credentials and configure external access gives you flexibility in how you manage outreach responses and maintain consistent communication workflows across tools.
How to Access Your Purchased Email Accounts
Open lemlist Settings
In the left sidebar, go to Buy domains & emails, then find your domain in the domains list and click Settings on the right side of that domain row
In the Email Addresses section, locate the email you want, then click the ⋯ (three-dot) menu in the Actions column to access options like Open inbox, Copy login password, or Regenerate login password
How to Configure External Email Clients
To access your purchased emails through Gmail, Outlook, or other clients:
Retrieve SMTP/IMAP settings from your domain settings in lemlist
Open your email client settings (e.g., Gmail Settings → Accounts and Import)
Select "Add another email address" or "Add account"
Enter the SMTP/IMAP details from lemlist:
SMTP server and port
IMAP server and port
Email address
Password
Save the configuration and verify the connection
Troubleshooting
Issue: Emails are not arriving in the external client.
Root cause: SMTP/IMAP settings are incorrect or incomplete.
Fix: Double-check server addresses, ports, email address, and password. Verify you copied the complete credentials from lemlist.
Issue: Password not working.
Root cause: Password copied incorrectly or contains hidden characters.
Fix: Copy the password again from the ⋯ (three-dot) Actions menu. Make sure there are no extra spaces. If issues persist, regenerate the login password and try again. If the problem continues, contact lemlist support.
Issue: Can't find domain settings.
Root cause: You may not have purchased a domain through lemlist or don't have access permissions.
Fix: Confirm you purchased the domain through lemlist's domain buying feature. If you're on a team, check with your Admin for access permissions. Contact lemlist support if you need help locating your purchased domains.