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Understand sending limits in lemlist

Managing Email Sending Limits with lemlist 📧

Updated this week

This guide shows you how to set (and scale) safe email sending limits in lemlist for Gmail/Google Workspace and custom SMTP accounts—so you can protect deliverability while still hitting your volume goals.


Learning Objective

By the end of this tutorial, you’ll know how to configure your daily sending limits in lemlist, choose a safe starting quota, and scale volume without harming your domain reputation.

Why This Matters

Sending limits help you control daily volume and reduce the risk of provider restrictions, spam placement, or account issues. A steady, gradual ramp-up typically performs better than sending large volumes too quickly.

Prerequisites

  • You have at least one sending email address connected to lemlist (Gmail/Google Workspace or SMTP).

  • You know which address (or team address) you want to apply limits to.


Core Lesson — Step-by-Step Workflow

Phase 1: Choose a safe daily sending limit

  1. If you use Gmail/Google Workspace: Google has theoretical sending limits (you can review them here and here), but for consistent cold outreach performance, we recommend setting your daily quota below 100 emails/day per inbox. This helps you stay conservative while you build reputation.

  2. If you use a custom SMTP inbox: follow your provider’s recommendation. If you don’t have a clear guideline, start at ~100 emails/user/day and scale gradually based on performance and deliverability signals (bounces, replies, spam complaints).

Phase 2: Set (or adjust) sending limits in lemlist

  1. Open your avatar/profile menu, then go to Settings.

    Screenshot
  2. In the left sidebar, click Sending limits, choose the sending email address you want to edit, then set your preferred daily email limit.

    Screenshot

Important

  • Changes are saved automatically—so double-check your final number before leaving the page.

  • Even with correct limits in lemlist, providers (like Google) can still restrict sending based on their own reputation and policy signals.

Phase 3: Scale volume safely

  1. Monitor performance proactively. lemlist can pause sending when it detects you may exceed your quota, but it’s not foolproof—keep an eye on total daily volume and campaign settings.

  2. If you need higher volume, scale horizontally. Instead of increasing one inbox aggressively, add more sending addresses and distribute sending (this is typically safer for deliverability than pushing one inbox to its max).


Practical Application / Real-Life Example

Example scaling plan (per inbox):

  • Week 1: Set the inbox to 30–50 emails/day while you validate performance (bounces, replies, spam signals).

  • Week 2: Move to 60–90 emails/day if metrics stay healthy.

  • Need 300 emails/day? Use 4–6 inboxes with conservative limits rather than pushing a single inbox hard.


Troubleshooting & Pitfalls

Issue: My emails still get blocked/throttled even with a low limit

  • Root cause: Provider reputation algorithms can restrict sending based on your inbox/domain history, content, bounces, or engagement.

  • Fix: Reduce volume further, improve targeting to reduce bounces, and scale more gradually.

Issue: I’m sending more than expected

  • Root cause: Multiple campaigns/inboxes or an alias setup can make volume harder to track.

  • Fix: Audit which inboxes are active, confirm the correct sending address is selected in Sending limits, and verify any alias provider restrictions.

Issue: Sending pauses unexpectedly

  • Root cause: lemlist may pause sending when it detects you might exceed your quota, or your provider may be enforcing additional restrictions.

  • Fix: Lower the daily limit and resume with a slower ramp-up.

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