Lemlist offers an intuitive solution for managing email accounts and domains purchased through the platform. This guide explains how to locate email credentials, access inboxes, and configure email accounts for external platforms like Gmail.
Overview
When you purchase email domains and accounts through Lemlist, the platform provides options to access, configure, and manage these emails. Credentials such as passwords are vital for webmail access or integration with external tools.
Steps to Access Purchased Emails
Follow these steps to locate and manage your email credentials:
Log in to Lemlist: Sign in to your account to access the Lemlist dashboard.
Navigate to the Domains Section: Locate the "Domains" section from the main menu.
Select Your Domain: Choose the domain associated with your purchased email accounts.
Access Email Details: - For each email address:
- Navigate to the email list under the domain.
- On the right-hand side of an address, click the options menu (denoted by three dots).
- Select Copy Login Password to retrieve the email password.
- Use the option for accessing Webmail if you want to manage your emails through Lemlist’s interface.
Retrieve Forgotten Passwords: If the password is not accessible:
- Check within the domain settings.
- Reset credentials if required.
Configuring Email Clients (SMTP/IMAP)
Emails hosted on Lemlist can be connected to external email clients, such as Gmail or Outlook, through SMTP/IMAP settings. Here is the general procedure:
Retrieve the SMTP/IMAP credentials from the domain settings in your Lemlist account.
Open the settings in your preferred email client.
Input the required information:
- Incoming/Outgoing Email Server: Ensure these match the Lemlist domain configuration.
- Username: Your email address.
- Password: The retrieved email password.
Save the configuration and verify the connection.
Accessing Emails via Gmail
To integrate Lemlist-purchased emails with Gmail:
Follow the steps above to retrieve the email address and password.
Open Gmail settings and go to the "Accounts and Import" section.
Use the "Add another email address" option or configure via POP3/SMTP settings provided by Lemlist.
Enter the password copied from your domain settings in Lemlist to grant access.
Troubleshooting Tips
If emails are not arriving, verify that SMTP/IMAP is configured correctly.
Double-check the credentials to ensure no errors in the username or password.
For domain issues, contact Lemlist support.
By understanding these steps, you can efficiently manage and configure your Lemlist-provided email addresses, making them ready for use through both Lemlist webmail and external email clients.