Recovering a deleted campaign in lemlist is possible in some cases, but it depends on how recently it was deleted and requires help from the lemlist Support team. This tutorial walks you through the full recovery workflow, what you can (and can’t) get back, and how to avoid losing campaign data in the future.
Learning Objective
By the end of this tutorial, you’ll know how to request the recovery of a deleted lemlist campaign, what information Support needs to restore it, and what checks to perform after recovery to ensure the campaign appears and is configured correctly.
Why This Matters
Accidentally deleting a campaign can interrupt sending, reporting, and workflow continuity. Knowing the recovery window and the exact recovery process helps you act quickly, reduce downtime, and avoid permanent data loss.
Prerequisites
You know the name (or as many identifying details as possible) of the campaign you want to restore.
You have access to contact lemlist Support from your account (or can ask an Admin/Owner to do it).
Core Lesson: Step-by-Step Workflow
Phase 1: Confirm the campaign is eligible for recovery
Verify the recovery window (7 days): Campaigns can only be recovered within 7 days of deletion. After that, the campaign data is permanently deleted and cannot be restored.
Understand who can recover it: Campaign recovery is performed by the lemlist Support team via backend tools. End users can’t restore deleted campaigns themselves.
Be aware of data limitations: Any data deleted along with the campaign (for example, tasks linked to the campaign) may not be recoverable, especially if you are outside the 7-day window.
Phase 2: Request the recovery from Support
Identify the campaign precisely: Gather the campaign name and, if possible, any extra context (workspace, approximate deletion date, sender used). This helps Support locate the correct campaign quickly.
Contact lemlist Support to initiate recovery: Ask Support to restore the deleted campaign and include the identifying details from the previous step.
Phase 3: Validate the recovery in your workspace
Check visibility in the Campaigns list: If the campaign doesn’t appear after Support confirms restoration, clear any filters in your Campaigns view.
Refresh your session: Close and reopen your browser (or refresh) to reload the Campaigns list. The restored campaign should become visible after filters are cleared and the page is refreshed.
Reassign senders (only if applicable): If you were removed from campaigns due to a seat deletion, reassign yourself as a sender in the campaigns where you were originally assigned so the campaign can run as expected.
Practical Application / Real-Life Example
Scenario: You deleted a campaign called “Q4 Outreach – Midmarket” yesterday and need it back.
You confirm it’s within the 7-day recovery window.
You message Support requesting recovery and provide: campaign name, workspace, and approximate deletion time.
After Support restores it, you go to Campaigns, clear filters, and refresh the browser.
If the original sender seat was deleted, you reassign the correct sender so sending and ownership are restored.
Troubleshooting & Pitfalls
Issue: The campaign doesn’t show up after Support says it was restored
Root cause: A Campaigns filter is hiding the restored campaign, or your browser session hasn’t refreshed.
Fix:
Clear all filters in the Campaigns tab.
Refresh the page or close and reopen your browser.
Issue: You can see the campaign, but sending is paused or ownership looks wrong
Root cause: The original sender was removed due to a seat deletion.
Fix:
Reassign the correct sender to the campaign(s) where they were originally assigned.
Issue: You want to restore a campaign deleted more than 7 days ago
Root cause: The deletion retention period has passed.
Fix: Recovery is not possible after 7 days. If you still have campaign content elsewhere (templates, exports, notes), recreate the campaign and re-import leads as needed.
Knowledge Check / Quick Quiz (Optional)
Is the campaign you want to restore still within the 7-day recovery window?
Do you have the exact campaign name (and workspace) ready to share with Support?
After recovery, did you clear filters and refresh your browser to confirm it’s visible?
If a sender seat was deleted, did you reassign the sender to restore expected behavior?
Use recovery when you truly deleted a campaign by mistake, and use archiving when you simply want to clean up your Campaigns list without risking permanent loss.