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Use SSO in lemlist (Google/Microsoft) and switch back to password login

Updated over a week ago

Single Sign-On (SSO) lets you create and access your lemlist account using your Google or Microsoft identity, so you don’t need to remember a separate password for lemlist. You can also disable SSO later and return to logging in with an email + password.

Learning Objective

By the end of this tutorial, you’ll know how to sign up and log in to lemlist using Google/Microsoft SSO, and how to disable SSO so you can log in with email and password instead.

Why This Matters

SSO makes logging in faster and reduces password fatigue for your team. Knowing how to disable SSO is equally important if you change identity providers, leave a company domain, or need to troubleshoot access.

Prerequisites

  • You have access to the Google or Microsoft account you want to use for SSO.

  • You can access your lemlist workspace (or you’re in the process of creating a new lemlist account).

Core Lesson: Step-by-Step Workflow

Phase 1: Create your lemlist account with SSO (Google/Microsoft)

  1. Choose an SSO option at sign-up.
    On the lemlist sign-up page, select Sign up with Google or Sign up with Microsoft and complete the provider’s authorization steps.
    Why: This links your lemlist login to your Google/Microsoft identity, so future logins can be completed through the provider.

    Screenshot
  2. Confirm you can log in via SSO.
    The next time you log in, use the same Google or Microsoft button and select the same account you used during sign-up.
    Why: SSO login is tied to the specific identity (email/account) you used when creating the lemlist account.

Phase 2: Find your authentication settings in lemlist

Screenshot

Open your account settings. Click your avatar/name in the bottom-left corner, then select Settings. This is where you manage login and security options for your lemlist user.

Phase 3: Disable SSO and return to email + password login

Screenshot
  1. Go to the “Security” section and review “Authentication methods.”
    You’ll see which methods are currently enabled (for example, Sign in with Google) and the available controls.

  2. Disable SSO.
    In the SSO method card (e.g., Sign in with Google), click Disable.
    Why: Once disabled, you will no longer be able to log in using that SSO provider for this lemlist user.

  3. Set or confirm your password login method.
    In the Log in with password area, use Change password to set a strong password if you haven’t already.
    Why: After disabling SSO, you’ll need email + password to access lemlist.

  4. Log in using email + password going forward.
    On your next login, enter your lemlist login email and password instead of clicking the Google/Microsoft button.

Practical Application (Recommended Setup)

  • If you’re using SSO for convenience: Keep SSO enabled and ensure you maintain access to the Google/Microsoft inbox and account recovery methods.

  • If you may need to leave your organization: Before losing access to a company Google/Microsoft account, set up a password login (and verify it works) so you’re not locked out.

  • For higher security: Consider enabling two-factor authentication for password login (if available in your security section) to protect access if you switch away from SSO.

Troubleshooting & Pitfalls

Issue: “I disabled SSO and now I can’t log in.”

  • Root cause: A password was never set (or you don’t know it), so there’s no working non-SSO login method.

  • Fix:

    • If you’re still logged in on another device/browser, go to Settings and set a password via Change password.

    • Use the password reset flow on the login page for your lemlist login email.

Issue: “SSO login takes me into the wrong account.”

  • Root cause: You’re logged into multiple Google/Microsoft accounts in the same browser and selected the wrong identity.

  • Fix:

    • Log out of other Google/Microsoft accounts in your browser (or use an incognito/private window).

    • Retry SSO and explicitly choose the correct account email.

Issue: “I don’t see the option to disable SSO.”

  • Root cause: You may not currently have an SSO method enabled for your user, or you’re looking in the wrong settings area.

  • Fix:

    • Go to Settings and scroll to SecurityAuthentication methods.

    • If SSO isn’t listed, your account is already using password login (or a different method).

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