If you can’t log in to your lemlist account because you forgot your password or your account was locked after multiple failed attempts, you can regain access by resetting your password. The reset process is quick, and a successful reset will also automatically unlock a locked account.
Learning objective
By the end of this tutorial, you’ll know how to request a password reset email, resend the reset email if needed, set a strong new password (based on lemlist requirements), and confirm a successful reset.
Why this matters
Password resets are the fastest way to restore access without waiting for manual support. It also helps secure your account, especially if you suspect your password may be weak or compromised.
Prerequisites
You can access the inbox for the email address associated with your lemlist account.
You know (or can confirm) which email address you used to sign up for lemlist.
Overview of the password reset process
lemlist password recovery works by sending a secure reset link to the email address tied to your account. You’ll use that link to create a new password and then sign in again.
Core lesson — step-by-step workflow
Phase 1: Request a password reset email
Open the lemlist login page.
Go to: https://app.lemlist.com/loginSelect the password recovery option.
Click Forgot password? on the login page.
Submit your account email address.
Enter the email address linked to your lemlist account, then click Receive reset link.
Confirm the reset link was sent (and resend if needed).
You’ll see a confirmation message prompting you to check your inbox. If you don’t receive it, click Resend password link.
Phase 2: Open the reset email and use the link
Find the reset email in your inbox.
Look for an email from lemlist with a subject like How to reset your password on lemlist.Open the email and click the reset link.
In the email content, click the password reset link to proceed.
Phase 3: Set a new password and confirm success
Enter a new strong password.
In the Enter your new password window, create a password that meets the on-screen requirements: uppercase, lowercase, number, symbol, and minimum 8 characters. Then click Confirm.
Verify the reset completed successfully.
After confirmation, you’ll see a success message indicating your password was reset.
Phase 4: Log back in
Return to the login page and sign in.
Use your email address and your new password to access your account.
Practical application (recommended best practice)
Update your password manager after resetting so you don’t get locked out again due to an outdated saved password.
Test login immediately after resetting to confirm the new password works before closing the reset email.
Troubleshooting common issues
Issue: You’re not receiving the password reset email
Root cause: The email address may be incorrect, the message is being filtered, or delivery is delayed.
Fix:
Confirm you entered the exact email address associated with your lemlist account.
Check Spam, Junk, and (if applicable) Promotions folders.
Try searching your inbox for “lemlist” and “reset your password”.
On the “Check your inbox!” screen, click Resend password link to send the email again.
If you have multiple inboxes, verify you’re checking the correct one.
Issue: Your account is locked after multiple failed login attempts
Root cause: Too many incorrect password attempts can trigger an automatic lock for security.
Fix:
Complete the password reset process using Forgot password?
After a successful reset, your account should automatically unlock—no extra steps needed.
Issue: Two-factor authentication (2FA) concerns after resetting
What to know: Depending on your setup, resetting your password may temporarily disable 2FA.
Fix:
Log in with your new password.
If prompted or if 2FA is disabled, re-enable it in your account/security settings after you regain access.
Post-reset considerations
Locked account: If your account was locked due to failed login attempts, it will be unlocked automatically after a successful password reset.
Security hygiene: If you reset your password because you suspect unauthorized access, consider updating passwords anywhere else you reused the same password.