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Adding a Secondary Email Address

Learn how to add more addresses to your team or add more users

Updated over a week ago

Hello, lemlister! ๐Ÿ‘‹

As you may know, until recently, the main rule was that 1 user in lemlist equals to 1 account which is essentially 1 email address.

With the introduction of the new plans, this has changed significantly ๐Ÿ™Œ๐Ÿผ

Now you are able to connect 3, 5 or even more sending addresses under the same account!

Yes, you read that right! ๐Ÿ˜

By subscribing to the Email Pro plan, you automatically get the option to connect up to 3 sending addresses for the price of 1 account.

By subscribing to the Multichannel Expert plan, you get 5 slots for sending addresses under 1 account.

But with the newest update you can now also purchase additional email addresses for your plan!

At just $9 per month per address, you can add more addresses to your team without having to upgrade to a higher tier!

For instance, if your Email Pro team has 5 users and you want to add 2 extra emails per user, you would need to purchase 10 additional email addresses (2 emails x 5 users). Alternatively, you could allocate those 10 extra emails to just one person, giving them a total of 13 emails, while the remaining users keep the standard 3 emails included.

How to add more addresses to your team

1. Go to the Plans and Billing section and choose Buy additional emails

2. Select the number of additional email addresses you wish to add. These will be billed according to the same subscription plan (monthly, quarterly, or yearly) as your primary plan.

3. When you add more addresses, you will need to confirm the purchase

4. Choose how you want to allocate these new addresses, which user will be given more email address slots:

After completing these steps, you will be able to see how many additional addresses each user in the team has:

โ—๏ธPlease note that this doesn't include the standard 3/5 addresses you have per user.

These addresses, that are linked under 1 account (user), have to come from the same person ๐Ÿค—

Here is how you can link more sending addresses to your account

1. Click on your image in the bottom left corner and choose Settings ๐Ÿ‘‡๐Ÿผ

2. Head over to the Sending settings and choose to Connect new email address

3. Then simply connect the new email address based on the email provider:

โ—If you are on the Email Starter plan (or a free trial or freemium account), you will be asked to upgrade to a higher plan in order to add additional addresses. Another option available is to add a new user with another seat to your team.

Here's the procedure on adding a new email address in that case:

  1. Go to the Plans and Billing section and choose Manage plans

  2. Choose how many seats you want and hit upgrade.

โ—๏ธPlease be aware that you will be billed for all seats, as the pricing is structured on a per-user basis, representing each sender's email address.

To invite a user to your team, simply add their email address. You can accomplish this in each section by clicking on the "Invite user(s) button.

And don't overlook the opportunity to include a charming "Team profile picture" under the Cockpit.

Additionally, you have the option to do this through Cockpit. Just navigate to Manage teams and click on the "Invite user(s)" button.

Next, the invited user will need to accept the invite.

  • If the user already has a lemlist account, they will be seamlessly added to your team.

  • If not, they will receive an invitation.

Once the new user creates an account, they will need to connect the user's email provider. And here you can check how.

Don't hesitate to contact us in the chat if you need more details! ๐Ÿค—

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