Heeeeey lemlister! ๐Ÿ‘‹

Here are the 2 steps to change your email address. ๐Ÿค“

1๏ธโƒฃ Change your user login

It's no longer possible to change your email login for security reasons.

If you need to do so, please reach out to our support by clicking on "?" then "chat with us".

โšก๏ธ This will not change anything in your campaigns.

2๏ธโƒฃ Change your email provider

๐Ÿ”บ Warning

Please, keep in mind that all the CAMPAIGNS linked to the deleted email address WILL BE PAUSED AND WON'T HAVE A SENDER ANYMORE. Also, tracking for all those campaigns will be disabled.

So after you changed it, make sure to go back to your campaigns and assign the new email address as the new sender in your campaigns settings then press play again ๐Ÿ‘

So please make sure that:

โšก๏ธ All your important campaigns are over

โšก๏ธ You exported all important campaigns results

โœ… Then you can change your email provider peacefully.

โžก๏ธ Go to SETTINGS โฉ EMAIL PROVIDER

โžก๏ธ You'll see the current address linked to your account at the top of the page

โžก๏ธ Click ยซ Unlink Google account ยป to UNLINK your google account from it or any other SMTP and IMAP.

โžก๏ธ You'll be offered to link another email address just like you did when you opened your account.

Need a video? Here's a short tutorial on how to do that. ๐Ÿค—

You can also check the article How to change my Sender Name? โœ๏ธ ๐Ÿค“

Don't hesitate to reach out to us on the chat support if you need more details. ๐Ÿ˜Š

Enjoy โค๏ธ

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