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How to change your email address? 𝌡

Need to change the email address your campaigns are sent from?

Updated over 4 months ago

Heeeeey lemlister! 👋

Please note that lemlist uses two types of email addresses:

  • Login Email: This is the email you use to log in to your lemlist account and receive invoices.

  • Sending Email: This is the email used for sending campaigns.

1️⃣ How to change your user login email

To change your login email:

  1. Go to Settings
    Click on the circle icon (either with your initials or profile picture) in the bottom left corner of your lemlist dashboard and select Settings.

  2. Edit Your Login Email
    In the "My Account" section, click Edit.

  3. Confirm Your Password
    For security purposes, you’ll need to enter your current password. You have two attempts to do so.

  4. Enter and Confirm the New Email
    After successfully entering your password, you’ll be prompted to enter and confirm your new login email address. You will receive an activation email at this new address.

  5. Activation
    Follow the instructions in the email to activate your new login email.

Note: If you fail to confirm the password, you will be logged out immediately.

2️⃣ How to Change Your Sending Email Address

❗️Important Warning❗️
When changing your sending email address, keep in mind that any active campaigns linked to the old sending email address will be paused and will no longer have a sender. Additionally, tracking for these campaigns will be disabled.

Steps to Change Your Sending Email Address:

  1. Complete Current Campaigns
    Before making changes, ensure that:

    • All important campaigns have finished.

    • You’ve exported any necessary campaign data.

  2. Go to Sending Settings
    Navigate to Settings > Sending Settings.

  3. Unlink the Old Email
    You’ll see your current sending email address. To unlink it, click on the trash icon next to the email.

  4. Add a New Sending Email
    To link a new email address, click Connect New Email Address and follow the prompts.

  5. Update Campaigns
    Once you’ve updated your sending email address, make sure to go back to your campaigns and:

    • Assign the new email address as the sender.

    • Restart the campaigns.

By following these steps, you can safely update your sending email without losing data or disrupting active campaigns.

Additional Resources

Here you can also check: How to Change My Sender Name?

By updating your login and sending emails in lemlist, you can manage your account more effectively. If you have any issues or need further assistance, don’t hesitate to contact lemlist support. 🙌

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