Heeeeey lemlister! 👋
Here are the 2 steps to change your email address. 🤓
1️⃣ Change your user login
It's no longer possible to change your email login for security reasons.
If you need to do so, please reach out to our support by clicking on "?" then "chat with us".
⚡️ This will not change anything in your campaigns.
2️⃣ Change your email provider
Please, keep in mind that all the CAMPAIGNS linked to the deleted email address WILL BE PAUSED AND WON'T HAVE A SENDER ANYMORE. Also, tracking for all those campaigns will be disabled.
So after you changed it, make sure to go back to your campaigns and assign the new email address as the new sender in your campaigns settings then press play again 👍
So please make sure that:
⚡️ All your important campaigns are over
⚡️ You exported all important campaigns results
✅ Then you can change your email provider peacefully.
➡️ Go to SETTINGS ⏩ EMAIL PROVIDER
➡️ You'll see the current address linked to your account at the top of the page
➡️ Click « Unlink Google account » to UNLINK your google account from it or any other SMTP and IMAP.
➡️ You'll be offered to link another email address just like you did when you opened your account.
Need a video? Here's a short tutorial on how to do that. 🤗
You can also check the article How to change my Sender Name? ✍️ 🤓
Don't hesitate to reach out to us on the chat support if you need more details. 😊