Heeeeey lemlister! π
To access your login email or sending email you will need to click on the little circle icon with letters or your picture and then choose "Settings":
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Please note that on lemlist you have two types of email addresses.
βο»Ώ
ο»Ώβ‘ login - used only for login + invoices
ο»Ώβ‘ sending email - used for sending campaigns
1οΈβ£ Change your user login
Go to your Settings
In the first section "My account", click on the button "Edit"
You'll be asked to confirm your password for security reasons, you will have 2 tries.
π If you succeed, you'll be asked to type and confirm the new email login you'd like to use and you will receive a procedure of activation on this new email address.
π If you fail, you'll be logged out immediately.
If you need any help, please contact support.
2οΈβ£ Change your sending email address
πΊ Warning
Please, keep in mind that all the CAMPAIGNS linked to the deleted email address WILL BE PAUSED AND WON'T HAVE A SENDER ANYMORE. Also, tracking for all those campaigns will be disabled.
So after you changed it, make sure to go back to your campaigns and assign the new email address as the new sender in your campaigns settings then press play again π
So please make sure that:
β‘οΈ All your important campaigns are over
β‘οΈ You exported all important campaigns results
β Then you can change your sending email address peacefully.
β‘οΈ Go to SETTINGS β© SENDING SETTINGS
β‘οΈ You'll see the current address linked to your account
β‘οΈ Click on the little bin to UNLINK your sending email address from lemlist
β‘οΈ You can link another email address by clicking on the Connect new email address button
You can also check the article How to change my Sender Name? βοΈ π€
Don't hesitate to reach out to us on the chat support if you need more details. π
Enjoy β€οΈ