Heeeeey lemlister! 👋

To access your login email or email provider you will need to click on the little circle icon with letters and then choose "Account settings":

Please note that on lemlist you have two types of email addresses.

➡ login - used only for login + invoices

➡ email provider - email address linked under the email provider is the one you are using for sending campaigns

It's no longer possible to change your email login for security reasons. 🦾

If you need to do so, please reach out to our support by clicking on the blue icon at the bottom of your screen:

⚡️ This will not change anything in your campaigns.

Please, keep in mind that all the CAMPAIGNS linked to the deleted email address WILL BE PAUSED AND WON'T HAVE A SENDER ANYMORE. Also, tracking for all those campaigns will be disabled.

So after you changed it, make sure to go back to your campaigns and assign the new email address as the new sender in your campaigns settings then press play again 👍

So please make sure that:

⚡️ All your important campaigns are over

⚡️ You exported all important campaigns results

➡️ Go to ACCOUNT SETTINGS ⏩ EMAIL PROVIDER

➡️ You'll see the current address linked to your account

➡️ Click « Disconnect » to UNLINK your google account from it or any other SMTP and IMAP.

➡️ You'll be offered to link another email address just like you did when you opened your account.

You can also check the article How to change my Sender Name? ✍️ 🤓

Don't hesitate to reach out to us on the chat support if you need more details. 😊

Enjoy ❤️