Heeeeey lemlister! 👋
As you know, lemlist tracks all clicks and opens using one of lemlist's shared domains.
But, using your own custom domain will improve your email deliverability even more.
Obviously, lemlist allows you to create your own custom tracking domain in a few easy steps. 🤓
Let me show you how to do it...
1️⃣ First, create a sub-domain
To create a sub-domain, you need to go to your domain provider and edit your domain's DNS (Domain Name Service) records. And to do that, you may need administrator access... So ask your dev team to help you out with it 🤓
🌈 Once you got access to your domain provider, go to the "DNS" section, click on the domain you want to add a sub-domain to, and then follow the steps below.
☝️ FYI, keep in mind that each domain provider has its own interface, that's why you may not have the exact same "fields names" as below. But don't worry we put the most common ones for you 😉
Once you are on the "DNS" section of your domain, you'll have a button to create a new entry.
Click on it and a new window will appear with different options. You need to complete the 3 fields as below ⬇️
1️⃣ For the "TYPE" field.
👉 Select "CNAME".
2️⃣ For the "NAME" or "HOST" field.
👉 Type whatever you want, e.g. "Track".
3️⃣ For the "HOSTNAME" or "VALUE" or "POINTS TO" field.
👉 Type "custom.lemlist.com"
💡Tip for those using Cloudflare: when setting up your CNAME record, set it to DNS proxy only (the default is set to http and DNS).
Here is an example of Gandi's interface:
If you need a tutorial for a specific domain provider, here are some lemlister approved tutorials:
Boom! The hard part is in the bag, DONE! 👏
2️⃣ Go to lemlist
➡️ Click on "Settings" ⏩ "Teams"
➡️ Scroll down to the "Custom Domain" section.
➡️ Enter the new sub-domain you just created, in the "Full Domain" field and click outside the text box to validate it.
lemlist will check your DNS records and see if everything looks good.
Please note that it can take up to 72 hours ⌛️ before these changes get distributed around the Internet.
3️⃣ Test your new domain
Copy-paste your domain in a browser. If it displays lemlist, congrats 🎉 everything is fine!
Otherwise, there's a problem in your configuration and your tracking domain will not work. 😔 In that case, try again with your dev team, check the tutorials we suggest, or watch the video below 😉
For it to be crystal clear, check out this video I made for you 😇
No worries if you still have some questions left, ping us on the chat and we'll do our best to help you out quickly. 🤗