What happens if you edit an active sequence ?
Heey lemlister 😄 !
You checked all your leads and you launched the campaign, then you decided to change something within the sequence.
Your first question is: "Will the leads that have been launched receive the updated version of your sequence?"
It depends which step in the campaign you are changing and how far through the campaign have the leads come.
Let's go through a couple of scenarios! 👇🏼
Scenario 1️⃣
You have just launched your campaign and you want to adjust the content of the steps 2, 3, 4...
As your leads are still on the step 1 (waiting to receive it), any changes done on the later steps will be updated and the new version will be delivered to all leads.
Scenario 2️⃣
Your campaign is running already for some time and you just spotted a typo on the 2nd step?
If you make the changes now, the leads that are already scheduled to receive the 2nd step, won't get the updates. Only the leads that are still on the 1st step, will receive the updated version of the step 2.
Scenario 3️⃣
You wanted to remove a certain step from your campaign?
Unfortunately, this can only be done before launching the campaign.
Once the campaign is launched, you can only add new steps at the end of the sequence. 🙌
👉What if none of my leads received anything yet? Can the changes be made?
The answer is 🥁
Yes! Here is what you can do:
Option 1: Choose to stop the launch for the leads ⏪
You can stop the launch for the leads that have not yet received any steps. Then, you can make the changes on any step in the sequence, you can also delete a step or add a new one and then, once you launch the campaign again, the leads will receive the latest version.
Option 2: Duplicate the Campaign 2️⃣
The second option is to pause the campaign, and then create a duplicate campaign where you'll be able to import all of the leads from the original campaign. After doing the editing that you wish, you can review the leads and get started with the new campaign.
Note: All leads will start from step 1 in the new campaign.
If you need any additional help we are always a message away. ✉️