Hey there lemlister!

So, when you want to decrease the number of seats for lemlist and lemwarm you need to do it on both platforms.

Step 1: Under "Plans & Billing" then "Manage Plan"- decrease the number of seats in lemwarm first

Type in the number and click on "Downgrade"

Step 2: Adjust the number of seats in lemlist: Under "Plans & Billing" - "Manage plan"

Type in the number and click on "Downgrade"

Once you have downgraded we will prorate you on the next invoice - once the new billing cycle starts, and that's it 😊

Warning: If you choose to downgrade the number of seats first in lemlist and then in lemwarm, we will charge you for lemwarm subscription right away, you will get a warning pop-up before you proceed.

Therefore make sure to be aware of your subscription.

P.S. it's super important to pay attention to what type of subscription you choose in lemlist and lemwarm, before you make any changes, if it is monthly or yearly.