Hey lemlister! 😊
If you need to decrease the number of seats in both lemlist and lemwarm, follow these steps to make sure everything’s updated correctly.
1️⃣ Adjust Seats in lemwarm
Go to "Plans & Billing": In lemwarm, click "Plans & Billing" and then select "Manage Plan".
Choose Payment Type: Decide whether you want a monthly, quarterly or yearly payment plan.
Adjust the Number of Seats: Select the number of seats you want, choose your plan, and click "Update".
2️⃣ Adjust Seats in lemlist
Go to "Plans & Billing": In lemlist, click on your profile photo in the bottom left corner, then select "Plans & Billing" and "Manage Plan".
Select Payment Type: Choose monthly, quarterly or yearly as your payment plan.
Adjust the Number of Seats: Enter the desired number of seats, choose your plan, and click "Update".
What Happens After You Downgrade?
💡 Prorated Charges: After downgrading, we’ll prorate your next invoice based on the number of seats you’ve reduced. Once the new billing cycle begins, you’ll be charged the new amount for the updated seat count.
Important Warnings
⚠️ Downgrade Order: If you downgrade the seats in lemlist first, and then in lemwarm, we will charge you immediately for lemwarm. You’ll get a warning pop-up before proceeding.
Be sure to check your subscription type (monthly/quarterly/yearly) before making any changes, so you're aware of the charges!
Key Takeaways
Monthly, Quarterly, Yearly Subscription: Always confirm whether you're on a monthly, quarterly or yearly plan in both lemlist and lemwarm before downgrading to avoid surprises.
You're all set! If you have any questions, feel free to reach out to support. 😊