Hey there lemlister!
Congrats on growing your team! To ensure you’re adding seats correctly to both lemlist and lemwarm, follow these easy steps:
1️⃣ Add Seats in lemlist
Go to "Plans & Billing": Click on your profile photo in the bottom left corner, then select "Plans & Billing".
Manage Plan: Click "Manage Plan".
Increase Seats: Enter the desired number of seats or use the "+" button to add more. Once done, click "Upgrade".
2️⃣ Add Seats in lemwarm
Stay in "Plans & Billing": Now, while still in the Plans & Billing section, click "Manage Plan" in lemwarm.
Adjust the Seats: Enter the number of seats you want and hit "Update".
What Happens After You Upgrade?
💡 Immediate Charges: Once you upgrade, we’ll charge you only the difference for the added seats from the moment of upgrade until your next billing cycle.
💡 Full Charge in Next Cycle: When the new billing cycle starts, we’ll charge you the full price for each seat.
⚠️ Important Warning: If you upgrade the number of seats in lemwarm before lemlist (or vice versa), you will be charged for both platforms immediately, and we’ll prorate the next invoice.
Need Only Lemwarm Seats?
💡 If you’re just upgrading lemwarm, simply do so in lemwarm, and we’ll charge you right away.
Key Things to Keep in Mind
Monthly, Quarterly or Yearly Subscription: Be sure to check whether you’re on a monthly, quarterly or yearly plan in both lemlist and lemwarm, as the charges will be pulled automatically. You don’t want to be caught by surprise! 😊
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Now you're all set to scale your team seamlessly with lemlist and lemwarm!