Weβve added WhatsApp to your multichannel toolbox β making it easier than ever to connect with leads in a more personal and direct way. If youβre looking to stand out from crowded inboxes, WhatsApp brings real-time conversations to your outreach strategy.
Now, you can manage WhatsApp alongside your emails and LinkedIn steps, all from the same smooth lemlist experience.
β What You Can Do
π Connect your WhatsApp account
Easily link your personal WhatsApp account and start sending messages without leaving lemlist.
Step 1: Open your Sending Settings and click βConnect your WhatsApp account.β
Step 2: Follow the on-screen instructions to avoid account risks (e.g., avoid mass sending or non-personalized content).
Step 3: Once verified, youβll see the confirmation screen.
π Add WhatsApp steps to your campaign
You can include WhatsApp messages as steps in your sequences β just like email or LinkedIn.
Step 4: Add a WhatsApp step in the sequence builder and customize your message.
π Track WhatsApp activity in real-time
See message status directly on the leadβs timeline: delivered, seen, or replied.
Step 5: Track replies and interactions directly inside your campaign.
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π Centralized inbox for all replies
All WhatsApp conversations are managed directly in your lemlist inbox β no switching apps.
Step 6: Access and reply to messages from your inbox.
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β οΈ Best Practices to Keep Your Account Safe
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Personalize each message β Use the leadβs name and company
π« Avoid mass identical sends β WhatsApp flags spammy behavior
π Donβt add links in your first message β This triggers spam filters
π Respect timing β Avoid sending messages at odd hours
π Use a warm WhatsApp account β Established activity builds trust
WhatsApp brings a human and direct layer to your outreach. When used well, it helps you boost your reply rate and connect more personally with your audience.
Give it a go in your next campaign β and start more conversations that convert. π²