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πŸš€ WhatsApp + lemlist: A New Power Channel for Your Outreach

Boost your outreach by learning how to integrate WhatsApp with lemlist for more personal, high-converting messages at scale.

Updated this week

We’ve added WhatsApp to your multichannel toolbox β€” making it easier than ever to connect with leads in a more personal and direct way. If you’re looking to stand out from crowded inboxes, WhatsApp brings real-time conversations to your outreach strategy.

Now, you can manage WhatsApp alongside your emails and LinkedIn steps, all from the same smooth lemlist experience.

βœ… What You Can Do

πŸ‘‰ Connect your WhatsApp account

Easily link your personal WhatsApp account and start sending messages without leaving lemlist.

Step 1: Open your Sending Settings and click β€œConnect your WhatsApp account.”

Step 2: Follow the on-screen instructions to avoid account risks (e.g., avoid mass sending or non-personalized content).

Step 3: Once verified, you’ll see the confirmation screen.

πŸ‘‰ Add WhatsApp steps to your campaign

You can include WhatsApp messages as steps in your sequences β€” just like email or LinkedIn.

Step 4: Add a WhatsApp step in the sequence builder and customize your message.

πŸ‘‰ Track WhatsApp activity in real-time

See message status directly on the lead’s timeline: delivered, seen, or replied.

Step 5: Track replies and interactions directly inside your campaign.
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πŸ‘‰ Centralized inbox for all replies

All WhatsApp conversations are managed directly in your lemlist inbox β€” no switching apps.

Step 6: Access and reply to messages from your inbox.
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⚠️ Best Practices to Keep Your Account Safe

βœ… Personalize each message – Use the lead’s name and company
🚫 Avoid mass identical sends – WhatsApp flags spammy behavior
πŸ“‰ Don’t add links in your first message – This triggers spam filters
πŸ“† Respect timing – Avoid sending messages at odd hours
πŸ”’ Use a warm WhatsApp account – Established activity builds trust

WhatsApp brings a human and direct layer to your outreach. When used well, it helps you boost your reply rate and connect more personally with your audience.

Give it a go in your next campaign β€” and start more conversations that convert. πŸ“²

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