When managing your lemlist subscription, it is essential to understand the policies surrounding subscription cancellation, data retention, and account deletion. Below is a detailed guide to help you navigate these aspects effectively.
Data Retention Policies
If you cancel your lemlist subscription, your account's data, including campaigns and leads, will remain stored on lemlist's servers. This means that:
Your data is not deleted when you cancel your plan. You can return at any time by logging in and upgrading to a paid plan to access all your previously stored information.
Even if your company decides to take over payments later, all your data will remain intact, and no additional action is needed to preserve your information.
Key Takeaway:
Your campaigns, leads, and other account data are fully retained post-cancellation and can be reactivated when you resume your subscription.
Account Deletion Procedures
While canceling your subscription stops future payments, it does not automatically delete your account. If you wish to permanently delete your account and all associated data, you must submit a request for account deletion.
Key Takeaway:
Account deletion needs to be specifically requested; it is not part of the standard subscription cancellation process.
Subscription Cancellation Steps
To cancel your lemlist subscription and stop recurring payments, follow these steps:
Navigate to the 'Plans & billing' section of your account.
Select 'Manage plan' for the relevant product.
Click on 'Cancel your current plan.'
Upon completing these steps, your subscription will be cancelled, but your data will remain safely stored for when you decide to return.
Key Takeaway:
Cancellation stops future charges and retains your data for reactivation at a later time.
By understanding these policies, you can ensure that your lemlist account management aligns with your needs, whether you're simply pausing your subscription or taking steps toward permanent account deletion.