Hey, lemlister! 👋
Struggling to figure out why your link clicks aren't being tracked? Don’t worry—you’re not alone, and we’ve got you covered! Click tracking is a crucial feature that ensures you can measure engagement accurately. Let’s dive in and fix this together.
Here’s your ultimate checklist to resolve the issue: ✨
✅ Set Up Your Custom Tracking Domain (CTD)
Make sure your Custom Tracking Domain (CTD) is correctly set up.
Without it, click tracking won’t work in your campaigns.
Head to the article for guidance on how to setup CTD.
✅ Check Your Campaign Settings
Go to your campaign.
Head to Settings - "Tracking settings".
Ensure the "Track link clicks" toggle is blue (enabled).
✅ Check the Body of Your Email
Open your email template editor.
Underline the text you want to hyperlink.
Click the link button 🔗 and enter the URL.
Ensure the text appears blue in the editor—if not, it won’t be tracked!
✅ Check Your Link Format
Make sure your link starts with http:// or https://.
✅ Check Your Custom Variable
If using a custom variable for links, insert it into the link button input field to ensure it’s trackable.
💡 Related Reading:
Enjoy optimizing your campaigns, lemlister! ❤️
Tracking made easy, engagement made smarter. 🚀
If you’ve tried everything here and clicks still aren’t tracked, don’t hesitate to reach out—we’re here to help! 💬 Contact Us for quick and reliable solutions.