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Why Aren't My Emails Sending? 📤

Troubleshooting Email Sending Issues on lemlist 📧

Updated over 3 weeks ago

Hello, lemlister! 👋

Can’t send emails? No worries—we’re here to help! Let’s tackle the three most common issues and get you back on track in no time. 🚀


1. Is Your Schedule Set Up Correctly?

Lemlist automatically aligns your sending schedule with your timezone. However, if you want to make changes, it’s easy to adjust your settings.

Here’s how:

➡️ Go to your campaign settings by clicking on Settings.
➡️ Navigate to the Schedules section.


➡️ Find the schedule you want, click on the three dots next to it, and select Modify this schedule.
➡️ Adjust it to your needs, and you’re all set!


2. Have You Reached Your Daily Sending Limit?

When setting up your schedule, you specify the time between each email. Below this field, you’ll see an estimation of the number of emails that can be sent daily.

⚠️ Make sure this number doesn’t exceed your daily limit!

To check or adjust your daily sending limit:

➡️ Go to Settings and select the Limits tab.
➡️ Update your daily limit as needed.


3. Have Your Leads Been Reviewed?

If your leads haven’t been reviewed, your campaign won’t start.

You can review leads either manually or automatically:

  • Manually: Go through each lead and approve them.

  • Automatically: Use the automatic review option in your settings.


We’re Here to Help!

If you have any questions or run into any issues, don’t hesitate to reach out to our friendly support team. We’re always happy to assist you!

Enjoy smooth emailing, lemlister! 🚀❤️

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