Hey there, lemlister! đ
Missing replies in your campaign tracking? Donât stressâletâs troubleshoot and ensure youâre capturing every response effectively. Reply tracking is essential for optimizing your outreach, so letâs dive into the most common reasons this happens and how to fix them.
â Using a Gmail Alias Without Forwarding
When youâre sending emails via a Gmail alias without enabling forwarding, replies will only land in the alias mailboxânot your primary inbox. lemlist canât track those responses unless theyâre forwarded.
Solution: Set up email forwarding from your alias to your primary Gmail inbox.
đĄ Learn How to Set Up Forwarding in Gmail Here: Guide
â Other Common Reasons Why Replies Arenât Tracked
Automated Replies:
Out-of-office messages or auto-responses donât count as tracked replies.
Timing Is Key:
Tracking may take up to 30 minutes after a reply lands in your inbox.
Inbox Changes:
If the reply is deleted or moved to another folder before being tracked, it wonât show up. Keep your inbox clean but let replies stay put until theyâre logged.
No Retroactive Tracking:
Replies from before tracking was enabled or integrated wonât be recorded.
đĄ Additional Tracking Resources
Expand your knowledge with these helpful articles:
Keep crushing it with your campaigns, lemlister!
Smarter tracking, stronger campaigns, unstoppable results. đ
If youâve checked everything and still have issues, donât hesitate to contact us on the chatâweâre here to help! đŹ Contact Us for quick and reliable solutions.