Set up an alias or an SMTP 🔨 | lemlist Help Center

Heeeey lemlister! 👋

Did you know you can send your lemlist campaigns using almost any email provider—including Outlook.com—by setting up a Gmail alias? This allows you to send campaigns from another provider while still using your Google account. Here’s how to do it! 🚀

Why Use a Gmail Alias?

Flexibility to send campaigns from various email providers.
Maintain consistent tracking and management in lemlist.
Expand your email outreach options while keeping your Gmail account at the core.

Step-by-Step Guide

Follow our tutorial for setting up Gmail aliases and check out our detailed article on How to Use Gmail Aliases.

If you run into issues, no worries! We’ve got a troubleshooting guide to help you resolve common problems like tracking errors.

Frequently Asked Questions

1. I’m getting this Gmail error when setting up my alias:

"You must send through outlook.com SMTP servers when you send as [email address]@outlook.com. However, this functionality is not available for your account."

This error means you need to enable advanced security settings in Google Workspace.

Here’s how to fix it:
1️⃣ Go to Google Workspace Admin.
2️⃣ Navigate to: Apps > Google Workspace > Settings for Gmail > End User Access.
3️⃣ Enable Allow per-user outbound gateways.

2. Does this work with any email provider?

Most providers, yes! 😃 However, your provider must:

Allow connections over SMTP.
Support POP3 or IMAP (these may need to be enabled manually).

Check your provider’s help pages for the hostname, port number, and other details.

3. Are there alternative methods?

Yes, many email providers allow auto-forwarding to your Gmail address.

Here’s how it works:

Set up auto-forwarding so all replies to your alias are forwarded to your Google address.
Ensure the “Send mail as” setting is configured in Gmail.

💡 Key Tip: The email must arrive without modifications or loss of headers for proper tracking.

4. What about company installations of Outlook?

This varies depending on your organization’s setup. If POP3/IMAP isn’t enabled, try these steps:

Set up auto-forwarding (see the previous question).
Check if you need to configure “redirecting” instead of “forwarding.”

For further assistance, refer to our article on this topic or consult your IT department.

Need Help?

Still have questions? Don’t hesitate to ping us in the chat—we’re here to help!

Enjoy your expanded email capabilities and happy emailing, lemlister! 🚀❤️

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