Heeeey lemlister! 👋
The Unsubscribes section is where all emails and domains that you don’t want to send campaigns to are gathered. This ensures your campaigns remain compliant and targeted. Let’s explore how to manage it!
Who Gets Added to the Unsubscribes Section?
▪️ Manually Unsubscribed: Leads you’ve manually added after they requested removal.
▪️ Unsubscribe Link Clicks: Leads who clicked the unsubscribe link in your emails are automatically added here.
▪️ Bounced Emails: Email addresses that bounced are also automatically moved to this section.
How to Manually Unsubscribe an Email Address or Domain
1️⃣ Click on your name and go to Settings.
2️⃣ Go to the Unsubscribe section and click the Unsubscribe leads button.
3️⃣ Enter the email address or domain you want to unsubscribe.
If you want to unsubscribe domain, make sure to add @ before the domain.
You’ll see a confirmation message if it’s been added successfully! ✅
How to Bring a Lead Back to Your List
You can only remove leads that you manually added to the Unsubscribes list. Leads added due to bouncing or clicking the unsubscribe link cannot be restored.
Steps to Remove Manually Added Leads
➡️ Select the email addresses or domains you want to restore.
➡️ Click the "Remove leads" button.
How to Export Unsubscribed Leads
➡️ In the Unsubscribes section, click the three dots at the top-right corner.
➡️ Choose "Export to CSV" to download a list of all unsubscribed leads.
How to Filter Unsubscribed Leads
You can filter unsubscribed leads in three ways:
By Date: Filter leads based on when they were added.
By Type: View leads by why they were added (e.g., bounced, clicked unsubscribe).
By User: Check leads unsubscribed by a specific user.
Need Help?
If you have questions or need support managing your unsubscribes, just ping us in the chat—we’re here to help! 🤗
Enjoy your lemlist journey, lemlister! ❤️