The Parallel Dialer is a paid add-on at $150 per seat per month, available on the Multichannel Expert and Enterprise plans. Your admin buys seats and assigns them to the reps who call.
How Parallel Dialer seats work
Who buys: the admin buys Parallel Dialer seats and assigns them to the reps who call. Only reps with a seat can dial 2 to 5 lines at once.
Billing: monthly, quarterly or annual, at the same price per seat per month.
Phone numbers: each Parallel Dialer seat includes 5 local phone numbers, so the rep can rotate between them.
Calling minutes: unlimited minutes to Basic-tier destinations (×1 multiplier). Calls to other destinations use your team's monthly calling minutes. See In-app calling: supported countries and rates and In-app calling: destination tiers and minute pricing.
What's included: Parallel Dialer seats include everything in the Power Dialer.
Three ways to call from lemlist
| Parallel Dialer | Power Dialer (1 line) | Manual calling |
What it is | lemlist calls up to 5 leads at once and connects you to the first person who answers | lemlist calls your leads one after another and connects you only when a person answers | You click to call each lead yourself, one by one |
Best for | Large cold lists and long calling sessions | Fewer, high-value leads: key accounts, warm leads, callbacks | A few calls a day, as one step of a multichannel campaign |
Voicemails and busy lines | Dropped automatically, you never hear them | Skipped automatically, you never hear them | You hear them and hang up |
Price | $150 per user per month | $50 per user per month | $15 per phone number per month |
To start a session, see Call up to 5 leads at once with a Parallel Dialer or Power Dialer session.
Exceptions
Can I try the Parallel Dialer during the free trial?
No. The Parallel Dialer is not part of the free trial. To test it, take Parallel Dialer seats on a monthly plan.
Can I buy the Parallel Dialer without a lemlist plan?
No. The Parallel Dialer can't be bought without a lemlist plan. Your team needs a Multichannel Expert or Enterprise plan first.
Can I use my own connected phone number?
Yes, on request. Dialer sessions use lemlist-bought numbers by default. Connected (non-lemlist) numbers can be unlocked for your team on request: contact support. Use a connected number only if it is used just for prospecting, not your main business or personal number.
Can I get a French mobile number?
No. lemlist can't provide French mobile numbers (06/07) yet, only landlines. If you already have a French mobile line, you can connect it.
Can I dial from HubSpot or Salesforce?
No. The Power Dialer and Parallel Dialer work from lemlist call tasks. Dialing from HubSpot or Salesforce isn't available yet. Sync your leads to lemlist and dial from your call tasks instead.
What to do instead
If you only make a few calls a day, call leads one by one: see How to call leads and log outcomes from Tasks or Contacts.
If you need a phone number first, see Set up lemlist in-app calling.