Calling & Messaging
Reach prospects via phone, WhatsApp, and SMS directly from lemlist sequences.
20 articles
- Call quality: tips and settingsLearn how to enable the best audio quality in lemlist and apply practical tips to ensure your calls sound clear and professional.
- Integrate Aircall and add a call stepChoose the right timing and use phone calls to reach out to your prospects
- How to call leads and log outcomes from Tasks or ContactsPlace calls straight from your task queue or a contact record, move through a call block quickly, and record the result and notes after each conversation.
- Manage your phone number in lemlistLearn how to label your phone numbers, share a bought number with several teammates, record outgoing and incoming calls, set up call forwarding to your personal phone, and manage calling…
- Send SMS with lemlist
- How to get notified when leads call backSet up inbound call notifications and caller ID so your team knows when leads call back.
VoIP & Calling
Learn how to make and receive calls directly in lemlist, set up integrations with Aircall and Ringover, and add AI voice messages to your outreach sequences.
- Set up lemlist in-app callingHow to connect or buy a phone number in lemlist, configure call settings, manage calling minutes and credits, improve call quality, and troubleshoot common issues.
- Send an AI follow-up email after a call
- Export your calls with transcripts for analysisSelect calls in the Calls section, download them as a CSV file, and tick the options that add the transcript and AI summary columns to the file.
- Analyze your call performance in ReportsAdd the call widgets in Reports and read them: how much your team is calling, which outcomes they get, time spent per rep, and when leads pick up.
- Review a call recording, transcript, and AI insightsListen back to a call, read and search the transcript, update the call status, review AI insights, add notes, and share the call with your team.
- Ringover Integrationlearn how to quickly connect this cold calling solution to lemlist
- In-app calling: destination tiers and minute pricingHow lemlist's four destination pricing tiers work, how billed minutes are calculated, rounding rules, and how team admins can track usage via CSV export.
- In-app calling: supported countries and ratesFull list of countries supported for lemlist in-app calling, with their destination tier and minute multiplier.
Find out how to add WhatsApp steps to your campaigns and manage your WhatsApp add-on, including how to cancel it.
- How to add an image to your WhatsApp messages
- Add a WhatsApp voice note to your campaignSend a recorded voice message on WhatsApp from a lemlist sequence: add the voice message step, choose the sender, and record or upload your audio.
- Use WhatsApp in lemlist campaignsBoost your outreach by learning how to integrate WhatsApp with lemlist for more personal, high-converting messages at scale.
- How to use the Has a WhatsApp account condition in your campaign
- How to connect WhatsApp to lemlistConnect your WhatsApp account to lemlist, manage multiple numbers, monitor account health, configure warm-up, and reconnect if needed.
- Fix: WhatsApp campaign messages blocked by a temporary Meta banWhat to do when Meta temporarily blocks your WhatsApp account from reaching new leads through campaigns.