Features & How-to
Master lemlist's features. Step-by-step guides for campaigns, leads, personalization, inbox management, analytics, and team settings.
133 articles
Campaigns & Sequences
Create, schedule, and manage multichannel outreach campaigns with email, LinkedIn, and calls.
Why Multichannel Campaigns are Essential for Your Outreach SuccessLearn how to create effective multichannel outreach campaigns using email, LinkedIn, and more to increase engagement and response rates.
What multichannel sequence should I build?How to create effective multichannel sequences to boost engagement and increase your reply rates
Add a manual task to your multichannel campaignHow to add and manage manual tasks in lemlist
Skip failed steps in your multichannel sequence
Advanced Condition CampaignsHow to use advanced conditions in lemlist to create personalized and dynamic outreach campaigns based on your leads' actions and information
Inbox Rotation - How to use it for your campaignsDiscover the future of outreach: Multi-Sender Campaigns, changing multichannel outreach for agencies and large teams.
Editing an Active CampaignLearn what happens when you edit an active campaign and how changes impact leads at different steps in the sequence.
How to Share your Campaign Link πInterested in sharing your campaign with someone outside your lemlist team?
Say no more!
Campaign PreviewTest how your campaign will look like on the lead's end
How to Create and Use Campaign TemplatesLearn how to create, customize, and leverage campaign templates to streamline your outreach and boost engagement effectively.
Put People in βCc:βGuide to using the 'Cc:' feature for personalized email campaigns and better engagement.
Add follow-up emails to create a sequence π§©Step-by-step on how to add a follow-up and email thread
Delete steps from my sequence? π§ββοΈHow to delete steps in a campaign
Why is the Launch Stage Important? π§Discover the last step before your campaign can go live!
Manually launch my leads βA step-by-step guide to manually launching your leads!
Auto-Launch Your LeadsAutomate the last step before launching your campaign!
Skip a lead πLearn how to remove an unwanted lead before launching your campaign!
Reverse launch for a lead β©οΈLearn how you can reverse launch for a lead quickly and easily!
Pause a lead βΈStep by step on how to pause a lead
Remove a lead from a campaign π₯Want to delete a lead from your campaign? Here's how.
How does sequencing and lead management work in lemlist campaigns?How Does Sequencing and Lead Management Work in Lemlist Campaigns?
How can I recover deleted campaigns in lemlist?How can I recover deleted campaigns in lemlist?
How to schedule the launch of my campaign?Learn how to schedule, manage, and optimize campaign launches for strategic outreach. Easy steps to plan & unscheduled leads!
Stop a Campaign for All Leads from the Same CompanyIn this article, we'll explore the significance of this feature and provide use cases that highlight its importance.
Set up a delay β³Learn how to set up delays in your email campaigns to control sending speed and ensure messages align with your schedule for maximum effectiveness.
A/B test a step πLearn how to A/B test a step in your campaign to optimize performance and achieve better results.
Add multiple schedules β¨Learn how to add multiple schedules to your campaigns and optimize email sending.
Archive a campaign πEasy steps to archive campaign
Choose a winning sequence πLearn how to choose a winning sequence in your A/B test and set it for all future leads in your campaign.
Delete a campaign π§¨Learn how to delete the campaign, step by step.
A/B test an entire sequence ππLearn how to A/B test an entire sequence to optimize your campaigns and find the best approach for your audience
Duplicate a campaignThis article explains how to duplicate a campaign, outlining steps for both the campaigns list and within a campaign interface.
Save a schedule as a template πLearn how to create, save, and use schedule templates to streamline your campaigns and boost efficiency!
Test Email: Verify Your Email PreviewMaster Email Deliverability: Step-by-Step Guide to Check Email Deliverability
How to reorder the steps in my campaign?
Mark Steps as Manual in Your SequenceLooking to send steps manually in your sequences? This guide shows you how to mark steps as manual and manage them.
Companies SectionEasily organize, track, and manage company-level outreach to power your account-based sales strategy.
How to Keep Follow-Up Emails in the Same ThreadLearn how to create follow-up emails with blank subjects to keep them in the same thread.
Pause a campaign βΈLearn how to easily pause a campaign in lemlist, ensuring smooth control over your outreach efforts.
Set The Schedule πDiscover lemlist's scheduling features & how to set up your own schedule for your cold emails!
Search for a campaign πHow to search to find a specific campaign
Stop emailing those who replied/ clicked? πLearn how to stop email campaigns in lemlist when leads reply or click, ensuring a smooth, non-intrusive outreach process.
Leads & Data Management
Import leads, manage your People database, segment lists, and handle unsubscribes.
Import leads from a CSV file πHow to Import CSV Files to lemlist Like a Pro π
Import leads from an existing campaign πHow to Import Leads from One Campaign to Another in lemlist π
Import leads directly from a Google Sheet πBoost Your Sales Prospecting with lemlist's Google Sheet Add-on! π
Assigning the right type to your CSV importLearn how to assign column names to default lemlist types or custom variables when importing leads via CSV
How many leads can I import? πͺImporting leads for your campaign? Here is how many you can import through our import options.
Optimal Settings for Preventing Duplicate LeadsLearn how to avoid importing duplicate entries into lemlist with optimal settings for a streamlined and organised email database.
Exporting A Targeted Lead ListUnlock the potential of your leads with our guide on exporting specific lists!
Action on the Grid: Customize Your Lead List LayoutLearn how to add variables to the grid, customize their visibility, or delete them
Contacts sectionWhat is Contacts section and how can I manage leads.
Discover how to enrich leads, add them to campaigns, delete, export in bulk and more
Understanding Lead Statuses: A Comprehensive GuideMaster Your Lead Management with Lemlistβs Lead Status Guide!
How to use the Unsubscribes section? π«Managing Unsubscribes in lemlist: A Quick Guide
π Signals: Reach Prospects at the Perfect MomentSignals help you identify the right time to engage with prospects β when their intent to buy is significantly higher than usual.
How to Set Up the Website Visitors Feature on WordpressTrack your website visitors from top companies with Website Visitors feature. Hereβs a quick guide to set it up on Wordpress!
How to Set Up the Website Visitors Feature using Google Tag ManagerTrack your website visitors from top companies with Website Visitors feature. Hereβs a quick guide to set it up on Google Tag Manager.
How to Set Up the Website Visitors Feature using WebflowEasily set up the Website Visitors feature on your Webflow site to track and engage with prospects. Follow these simple steps.
How to Search and Edit Leads in lemlist πβοΈEffortless Lead Search and Editing
How to Set Up the Website Visitors Feature on a Home-Made WebsiteTrack your website visitors from top companies with Website Visitors feature. Hereβs a quick guide to set it up on your home-made website!
Import a lead manually π€How to Manually Add Leads to Your Campaign in lemlist π
Push Leads Across Campaigns in SecondsStreamline Your Workflow with Bulk Lead Transfers π
What are Rollbacks?How to Use Rollback Value to Delete Imported Leads in lemlist β»οΈ
Personalization & Content
Use custom variables, AI personalization, dynamic images, and liquid syntax to stand out.
Add custom variables to your email π§©How to Use Custom Variables
IcebreakersBoost Your Cold Emails with Icebreakers! βοΈ
Step-by-Step Guide to Using the Email ToolbarThis article serves as a user-friendly guide, explaining the functions of icons, enhancing user interface comprehension.
Saving an Email TemplateLearn how to efficiently create and save email templates for enhanced productivity and streamlined communication.
Add an unsubscribe link πLearn how to add an unsubscribe link to your emails for legal compliance, improved deliverability, and building trust with your prospects.
Send an email on behalf of someone else πLearn how to send emails on behalf of someone else by setting up their email address as a sender.
Set Up Your SignatureHow to Create the Perfect Email Signature with lemlist βοΈ
Add a clickable image π±πΌLearn how to add personalized and clickable images to your lemlist emails, step-by-step, to grab your prospects' attention! π
Add a prospectβs logo on my images π―How to Add Your Prospect's Logo to Personalize Your Email Campaign.
Add a Website Screenshot to the Image π·β¨How to Boost Your Outreach with Personalized Website Screenshots in Emails π·β¨
Add GIF π¬How to Use GIFs in Your Lemlist Emails for Maximum Engagement π―
Add personalized text on my images βοΈHow to Add Text to Images in lemlist for Personalized Emails That Convert π¨
How to add a link to your email πAdd more value to your email with external links
Create a personalized landing page π§βπ¨How to Create Personalized Landing Pages in Lemlist to Boost Your Campaigns π
Create an Image Template π§βπ¨How to Create Image Templates in Lemlist for Higher Reply Rates π
Custom Variable format π§©
How Do I Use Liquid Syntax? π§Mastering Liquid Syntax in Lemlist
Add an attachment to my email πHow to Share Files in Emails Without Hurting Deliverability! π
LinkedIn Voice MessageHow to record and import a Linkedin voice message
Use a variable to send custom images π§©Using Variable Images for Ultimate Personalization in Lemlist π
Use HTML in your campaign π»How to Use Custom HTML in Lemlist to Enhance Your Email Campaigns π»
Inbox & Replies
Manage replies, track conversations, and follow up with leads from your unified inbox.
InboxManage all your conversations from one place. Complete the call tasks, reply to the user via email or Linkedin and much more!
Tasks & Calling
Create tasks, make calls directly from lemlist, and manage your daily sales activities.
Local time filter in lemlist β°Learn how to use the local time filter to call or email your leads at the right moment, without worrying about time zone differences.
The Purpose of the Task Section and How to Effectively Manage It πWant to save time and stay on top of your multichannel sequences? The Tasks section is designed to help you do just that.
Slack Notification IntegrationWhat it is, its use & how to set it up!
Assign a task π§Learn how to assign a task to your teammate.
How to create a task? π§βπ»Learn how to create a task in lemlist from the campaign.
Mark a lead as interested or not interested βHow categorizing leads as "interested" or "not interested" streamlines your process, helping you focus on high-potential prospects.
Aircall integration: how to connect it and add a call step to your sequence πChoose the right timing and use phone calls to reach out to your prospects
Reports & Analytics
Track open rates, clicks, replies, and campaign performance with detailed reports.
πReports - Overview 101Explore customizable tabs, advanced filters, and diverse widgets for enhanced campaign insights through data visualization.
Campaign Stats 101Get an overview of your cold emails' performance.
Disable tracking β‘οΈLearn how to disable tracking.
Exporting Your Campaign ResultsLearn how to effortlessly export your Lemlist campaign results in this guide. Harness the power of data analysis and insights.
How To Know If The Clicks/Opens In My Reports Are Legitimate?Learn all about Bot Detection π€
Lead Scoring in lemlist πPrioritize Your Leads Effectively π
Outreach queue in lemlistπ¬See whatβs scheduled next and plan your email outreach with ease
How to Verify If Your Campaign Has StartedLearn the essential steps to confirm your campaign's start for a seamless marketing journey
Checking Daily Email Send CountCheck how lemlist is sending as many emails per day
Organize your campaigns like a pro with Tags! π·οΈThe perfect organizational tool!
Negative Campaign Metrics in lemlist πUnderstand Negative Campaign Metrics in lemlist | Fix Bounces, Unsubscribes & Skipped Steps
Prediction Planning ποΈWant to know when your next steps will be sent out? No worries, with prediction planning you can easily find out ποΈ
New Campaign Report Overview: Clearer Insights, Better Decisions π₯Get a clear, structured view of key metrics, track performance step by step, and optimize your messaging effortlessly. ππ
Team & Account Management
Manage users, roles, team settings, billing, and agency workspaces.
Agency 101Manage clients with lemlist agency accounts. Learn setup, client management, and data separation in our simple guide. Get started today!
Agency RolesDiscover lemlist's User Roles and Permissions for Controlled Access.
ExternsManaging Extern Users Made Easy: A Step-by-Step Guide! π₯
CockpitUnlock the power of lemlist's Cockpit to manage multiple teams with ease. Explore team settings, billing, and seamless team switching.
Changing User SettingsLearn how you can enable lemlist, set sending limits, edit signature for all your teammates or agency clients.
Create a TeamInvite your colleagues to your team so you can share your successes and templates!
Adding or Removing a Team MemberFacilitate collaborative work on lemlist by managing your team.
To Have a Single Team or Multiple Teams: That Is the Question!Exploring the Pros and Cons of Opting for a Single Team or Multiple Teams in Your Workflow
Roles and permissions in Enterprise planHow to Use Roles and Permissions in lemlist: A Comprehensive Guide π
Invoices π¨Looking for your invoices? Look no further, it is explained in this article.
What should I know about subscription cancellation, data retention, and account deletion in lemlist?Understanding Subscription Cancellation, Data Retention, and Account Deletion in lemlist
Adding a Secondary Email AddressLearn how to add more addresses to your team or add more users
Changing teammates settingsLearn how to manage your teammate's limits, custom tracking domain, and email signature directly from your account without logging out
How to Cancel Your lemlist Account: A Step-by-Step GuideCancel your plan to leave the lemlist family
How to change your email address? π‘Need to change the email address your campaigns are sent from?
Leaving a TeamHow to leave or switch to another team on lemlist.
Understand Our Seat SystemMaster lemlist seat management: assign, optimize access, and save costs while ensuring your team can send campaigns seamlessly.
How can I access and manage purchased email accounts using lemlist?How to Access and Manage Purchased Email Accounts Using Lemlist
How to enable 2FA on your lemlist account and why it mattersLearn how to enable 2FA on lemlist to enhance account security and protect your campaigns easily.
Join a TeamNot sure where your invite is? Take a look in your "Notifications"
How to change the sender of your campaign?Need to assign your campaign to someone else? Here's how.
AI Features
Generate sequences, personalize at scale, and find leads using lemlist's AI tools.
AI VariablesUnlock the Magic of AI Variables for Personalized Campaigns! β¨
AI Sequence GeneratorLearn to use Lemlist's LemAI Sequence Generator for fast, AI-powered email and LinkedIn campaigns with multi-language support. β¨
Setting up API Key for AI Variable FeatureLearn how to setup API key to use AI variable feature π
AI personalization made easy: Use AI variables without an API keyUse AI for lead enrichment, segmentation, and automation directly in your sequence builder
How to create a leadlist from a LinkedIn profile with AIFind the right leads faster with LinkedIn profile matching
Boost Your Productivity in Gmail with AIDiscover how lemlist AI boosts Gmail productivity with smarter email writing, templates, and follow-ups!
AI Voice Messages on LinkedInCut through the clutter with voice messages that feel personalβwithout spending hours recording them.
LinkedIn Just Got a lemlist MakeoverβHereβs Whatβs New π₯Boost your LinkedIn outreach with AI-powered messaging and templatesβright in your Linkedin inbox