Plans & Billing
Manage your subscription, understand credits, update payment details, and explore plan options.
31 articles
Plans & Pricing
Compare plans, explore features, and upgrade, downgrade, or cancel your subscription.
- lemlist plans and pricing: overviewUnderstand billing cycles, currencies, payment processing, prorated billing, and VAT to choose the right plan for your team.
- lemlist plans: how to choose the right oneCompare lemlist plans: Email, Multichannel Expert, and Enterprise to find the right fit for your outreach channels, sending volume, and team size.
- lemlist free trial: what's included and how it worksLearn what the 14-day free trial includes, its limitations, and what happens to your account when it ends.
- Freemium plan: what's included and how it worksLearn what you can do on the freemium plan, what's not available, and how your account changes after the free trial ends.
- Plans & Billing: overviewLearn how to manage invoices, update billing details, change plans, add seats, and buy additional sending addresses from the Plans & Billing section.
- How to change your planUpgrade or downgrade your lemlist plan, adjust seats, and change billing frequency from Plans & Billing.
- How to cancel your subscriptionStop automatic renewal, understand what happens to your account after cancellation, and learn how to undo a cancellation before the billing period ends.
- How to cancel your WhatsApp add-on or additional email slotsRemove unused WhatsApp seats or reduce additional email slots from Plans & Billing to stop being charged for capacity your team no longer needs.
- How to join the lemlist affiliate programEarn recurring commissions for up to 12 months by referring paying customers. Learn how the program works, commission rates by plan, and how to get started.
- How to become a lemlist partnerLearn what the lemlist Partner program requires, what benefits partners get, and how to apply and complete onboarding.
Credits
Understand how credits work, what they're used for, and how to manage your credit balance.
Billing & Invoices
Update your payment method, view and download invoices, and manage billing details.
Seats
Add or remove seats, understand seat limits, and manage user access to your plan.
- Understand seats in lemlistMaster lemlist seat management: assign, optimize access, and save costs while ensuring your team can send campaigns seamlessly.
- How to add seats to your planAdd seats to lemlist and lemwarm from Plans & Billing. Learn how seat billing works and how to avoid prorating issues when upgrading both products.
- How to remove seats from your planRemove seats from your lemlist or lemwarm plan in Plans & Billing. Learn how prorated credits work and the correct downgrade order to avoid unexpected charges.
Team Management
Create and manage teams, invite members, assign roles and permissions, and archive teams.
- Archive and unarchive teams
- How to use Activity Logs in lemlist
- Create a team in lemlistInvite your colleagues to your team so you can share your successes and templates!
- Join a team in lemlistNot sure where your invite is? Take a look in your "Notifications"
- Leave a team in lemlistHow to leave or switch to another team on lemlist.
- Manage team members (add or remove)Facilitate collaborative work on lemlist by managing your team.
- Choose single vs multiple teamsExploring the Pros and Cons of Opting for a Single Team or Multiple Teams in Your Workflow
- Roles and permissions in Enterprise planHow to Use Roles and Permissions in lemlist: A Comprehensive Guide 🚀
- Change teammate settingsLearn how to manage your teammate's limits, custom tracking domain, and email signature directly from your account without logging out
- Send email on behalf of another userLearn how to send emails on behalf of someone else by setting up their email address as a sender.
- Set account limitsHow to set sending limits in lemlist for better email deliverability and LinkedIn outreach
- Manage agency roles and permissionsDiscover lemlist's User Roles and Permissions for Controlled Access.
GDPR & Compliance
Understand GDPR requirements and learn how to run compliant outreach with lemlist.
- GDPR and cold emailing: what you need to knowUnderstand how GDPR applies to cold email outreach, what's allowed by country, and the key compliance requirements to follow before launching campaigns.
- How lemlist handles GDPR complianceUnderstand how lemlist stores data, processes contact information, and supports your obligations as a data controller under GDPR.